kimmern801 Posted March 27, 2021 Share Posted March 27, 2021 hello. how do i update katar pro wireless firmware? ive tried with the standard 2.4 ghz reciver but did not work . also tried to connect to bluetooth but the problem there is icue dont detect the mice but only windows does. any adivce to update? thanks Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted March 29, 2021 Corsair Employees Share Posted March 29, 2021 You will need to follow the instructions in the iCUE software regarding plugging the wireless receiver and the mouse in via USB then click the update button for the firmware. Though unless you are being prompted that there is an update for it there is no need to do so. Link to comment Share on other sites More sharing options...
kimmern801 Posted March 29, 2021 Author Share Posted March 29, 2021 i did that . i get "update unsuccessful!". plugged in usb reciver into usb port. the mouse cant be plugged directly into usb port because its wireless. any suggenstions to get this to work? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted March 30, 2021 Corsair Employees Share Posted March 30, 2021 Close down ALL third-party programs no matter how minor you may think they are and then attempt the update again. If that doesn't work we would recommend that you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
kimmern801 Posted April 6, 2021 Author Share Posted April 6, 2021 reinstalled the software and it worked after that! Link to comment Share on other sites More sharing options...
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