haabe Posted March 24, 2021 Share Posted March 24, 2021 Hi all! I recently bought a K83 Wireless keyboard to use instead of the MacBook Pro keyboard and trackpad. I bought it because it a) had both a trackpad and a keyboard b) could connect via BT. Everything else was a bonus. But... When connected just through BT, iCUE won't recognize my keyboard at all. The trackpad and the keyboard work, though. But the keyboard layout isn't quite recognized with the nordic layout with the [<] key to the right of the left [shift], and the ['] above the [tab] key. If I add the Corsair dongle to my MacBook Pro, iCUE recognizes my keyboard, and I can presumably change the settings, remap key assignments and so on. But no... The changes doesn't work! Also, the layout is still wrong. Now... If I connect my K83 Wireless(!) keyboard to my MacBook Pro using a USB cable, all the bells and whistles seem to work. Even the keyboard layout is as expected with [<] to the right of my left [shift] and the ['] above my [tab] key. So my big question is: How can I keep my keyboard layout and drop the USB cable? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted March 29, 2021 Corsair Employees Share Posted March 29, 2021 The iCUE software will not detect the keyboard when connected via Bluetooth. You will either need to utilize the wireless USB receiver or cable and leave iCUE running if you wish to make macros/remaps for the keyboard. Link to comment Share on other sites More sharing options...
haabe Posted March 29, 2021 Author Share Posted March 29, 2021 Thank you for replying. As I stated in my original post, the keyboard doesn't respond correctly using neither BT nor the dongle. The [<] key only responds with the < character when plugged in with the USB cable. The ['] key only responds with the ' key when plugged in with the USB cable. This is WITHOUT me trying to remap any keys (please underline that last sentence). When it is connected to the dongle, I can see and presumably access the keyboard in iCUE. But that is obviously just for show. Because if I try to remap these keys to work as they do when the keyboard is plugged in with the USB cable, none of the remaps seem to be activated. If I however, PLUG IN the keyboard, the remapping works for whatever remap I do. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted March 30, 2021 Corsair Employees Share Posted March 30, 2021 We would recommend that you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
haabe Posted April 12, 2021 Author Share Posted April 12, 2021 So I got a replacement dongle from Corsair support, but it didn't work at all. Maybe because it was configured for China/USA and not Nordic/Europe. I don' know. After mailing them back, I've been ghosted by support. So I don't know what to do :[pouts: Link to comment Share on other sites More sharing options...
haabe Posted June 1, 2021 Author Share Posted June 1, 2021 I thought I should update this thread if anyone else recognizes this bug. After some time, Corsair came back to me. And after a long series of back and forth, they finally discovered that the K83 firmware has a bug that shall eventually be fixed. The current firmware, v3.26, does have the bug. So I am eager to see whether Corsair releases an updated firmware. Link to comment Share on other sites More sharing options...
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