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Problem headphones corsair virtuoso

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Good evening I have a problem with my corsair virtuoso headphones unfortunately I can only keep them attached to the usb charging wire the headphones with the cable attached function perfectly but if I go to the panel in the ICUE app in the rectangle of the battery status it gives it to me red and marks that they are not recharging and instead as I unplug the usb cable they no longer give any sign of life ... can you help me or give me some advice? Thanks in advance
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