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My Dark Core Pro SE will not connect 2.4ghz


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Hi guys, I have been trying to connect my Dark Core RGB Pro SE for over a week and a half via wireless to no avail. I love all of my Corsair products but am sorely disappointed right now. All of my software and drivers are up to date. I've followed the directions on the corsair website, in the manual, and on the phone with a corsair representative. Is there anything else that I can do to keep me from returning my Dark Core Pro SE mouse as it will take almost a week for a replacement to arrive.
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  • Corsair Employees

Hello robertplatinum,

 

I'm sorry to hear you're having this issue connecting the mouse via wireless, if it's been over a week trying to fix it, it might be a faulty unit. The best way is to open a ticket with our support team for a replacement.

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