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[Katar Pro Wireless] [Problem] Mouse stops taking DPI info from iCue


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Hi folks, I'm wondering if someone knows whether or not this is a known problem or a feature I don't know how to use. I have my DPI settings set to 400 (red) 600 (white) and 1300 (orange).

 

I'm using a Katar Pro Wireless on Slipstream mode. Since last night, my sensitivity randomly goes way up and the orange LED no longer shows up when I try and switch through DPI, but rather becomes green. The other two still show up as white and red.

 

I tried looking for anything about this in my user manual but all I can find is a quick start guide, there is no manual.

 

Thanks for any help you can offer.

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  • Corsair Employees

Hi Bodoma,

 

Did you change profiles? The DPI is linked to a profile, for starters.

 

Specifically try doing the "Repair iCUE" steps in this article below:

 

https://help.corsair.com/hc/en-us/articles/360044638712-How-to-Fix-unresponsive-macros-and-remaps

 

If no positive change, please open a ticket with support for further assistance.

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