aZej Posted March 4, 2021 Share Posted March 4, 2021 Dear forum members, I have bought a Strafe MK II RGB some weeks ago and since some days I encounter on some keys weird sounds while pressing them slow. Its the same like in this video: [ame] [/ame] The SteelSeries Apex M500 i had before didnt use to make any sound. Sounds like compressing a Spring. I already opened a Ticket on the Corsair system but since days nobody replied there. I also checked the german forum and decided to post it here instead, since german support is not happening as it seems. May u make me happy a happy customer again or should I pick a Ducky keyboard or DasKeyboard in future? Ill return the keyboard if nobody is going to reply on this. greetings from germany. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted March 4, 2021 Corsair Employees Share Posted March 4, 2021 Hi aZej, It's definitely the spring in the switch. We aren't equipped to handle tickets via the forums unfortunately -- what is your ticket number however, and I will try to make sure it gets assigned to someone today and get it moving along for you? Link to comment Share on other sites More sharing options...
aZej Posted March 7, 2021 Author Share Posted March 7, 2021 Hey :) Well, I already got in contact with someone, the Ticket number is 2004087286 I was told, springs, squeaky sounds are normal at the support. I really hope this just is a misunderstanding, because it is so baldy annoying to me. Best wishes to all of you! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now