Kael Matrea Posted February 28, 2021 Share Posted February 28, 2021 As stated in the title my lightning node core that I just installed is no longer recognized by windows. The device was working just the night prior and upon starting my computer today the node would be found by windows. when I use the USBDeview this the port that the device is plugged into as this doesnt show if the device is not plugged into the MB: Port_#0011.Hub_#0002 Unknown USB Device (Device Descriptor Request Failed) Unknown No No No No 2/28/2021 11:51:47 AM 2/28/2021 10:52:41 AM 0000 0002 0.00 00 00 00 DESKTOP-DL554IU (Standard USB Host Controller) Unknown USB Device (Device Descriptor Request Failed) 10.0.19041.488 BADDEVICE.Dev.NT usb.inf USB\VID_0000&PID_0002\5&38e97a59&0&11 Removable, SilentInstall, RawDeviceOK I have tried the following solutions to fix: reinstall iCue - Failed change the usb header - failed attempted the firmware fix- could not get it to show up as a drive thus could not complete. checked bios - had previously changed fan speed I returned to defaults and only changed the graph also did not correct issue. at this point I am pretty sure the node died which is crazy considering I have had it for less than 24 hours. Any other suggestions and/or help would be greatly appreciated. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mordred Posted March 1, 2021 Corsair Employees Share Posted March 1, 2021 Hi Kael Drop us an email at https://help.corsair.com And we can take a look at other troubleshooting steps; and get that Core replaced if appropriate Link to comment Share on other sites More sharing options...
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