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RMA for a K70 Rapidfire - Worried about RMA cost


spamazor
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Hello!

 

I recently submitted an RMA request for my K70 due to certain keys randomly getting stuck on throughout gaming sessions. I'm waiting to hear a response back regarding the RMA but I have been reading online about the process and I am now worried.

 

I'm in the UK and I have read that the RMA centre is located in the Netherlands, meaning I will have to spend around £40 to return my keyboard and get a functional replacement. Not only is this more than half of the cost I paid for the keyboard but it is also a lot to ask when many are on Furlough.

 

Has any change occurred in the RMA centre and if so is it now located in the UK? I really want a functional keyboard because other than my current issue I have loved the K70 Rapidfire.

 

Cheers

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  • Corsair Employees

Hi Spamazor,

 

If you check the return instructions; you'll find that the return address for the UK is in Bolton.

 

Any suitably sized box is fine; add some old papers for padding.

 

Feel free to PM me with the ticket ID, and I can see about having you provided with a prepaid shipping label as a courtesy.

 

~ Mordred

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