BogdanB Posted February 17, 2021 Share Posted February 17, 2021 Hi guys, I bought a HX1000i and sadly it has bad coil whine. I contacted RMA support and I was quickly sent a response the next day in which the support person asked for a photo of the invoice, and that they'll gladly replace the PSU with a turnaround of about two weeks. So I sent the invoice the next day, and since then I received no replies. I did follow-up twice, and once again today with no reply. A week passed since the support staff's first acknowledgement email, then nothing. Support request number is 2004023851, if anyone can please help me get my RMA processed? Thanks in advance, Bogdan Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mordred Posted February 17, 2021 Corsair Employees Share Posted February 17, 2021 Hey BogdanB Sorry to hear about the delay. Looks like the assigned agent updated this 45 minutes ago. Feel free to let me know if you need any further assistance in getting the RMA processed! ~ Mordred Link to comment Share on other sites More sharing options...
BogdanB Posted February 17, 2021 Author Share Posted February 17, 2021 Hello Mordred, Indeed I have received a reply today shortly after posting here, and will be shipping the PSU tomorrow to you. Thanks again for your assistance! Bogdan Link to comment Share on other sites More sharing options...
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