AX1200i issue

[tomramos213]

I've had my AX1200 less than a year, but just this month it started acting up. My troubleshooting leads me to the PSU. I was playing Cyberpunk 2077, this will be my 3rd run so I've logged over 200 hours. My system will suddenly shut down, no strange noise, no warning, like the power went out. Looking at my case the mobo LEDs are still functioning. I try the case On/Off switch and nothing, reboot, nothing. So turn off the PSU then on, all the LEDs flash, the fans turn for a second, then nothing. I remove the RAM, disconnect the PCI riser cable for my GPU, unplug the main motherboard cable and attach the jumper that came with my Hydro X to power on the sysem. Nothing, it flashes once, but nothing, the mobo LEDs are on as ususal. I turn off the PSU and unplug it, I do this 2 or 3 times, when it finally turns on. The fans, pump and LEDs all working. So I unplug the PSU, remove the jumper and reattach everything. It's working fine right now, even before the problem my temps were all in the green, my case and components not hot, PSU not hot, even iCue reports the PSU temp at only 30%C. Is my PSU going bad? Before this I was using a HX1000 that was more than a decade old. Thanks in adviance for the help.

[Vegan]

not sure why you are using a riser for your GPU

 

rig porn please

[dayjob]

I've had my AX1200 less than a year, but just this month it started acting up. My troubleshooting leads me to the PSU. I was playing Cyberpunk 2077, this will be my 3rd run so I've logged over 200 hours. My system will suddenly shut down, no strange noise, no warning, like the power went out. Looking at my case the mobo LEDs are still functioning. I try the case On/Off switch and nothing, reboot, nothing. So turn off the PSU then on, all the LEDs flash, the fans turn for a second, then nothing. I remove the RAM, disconnect the PCI riser cable for my GPU, unplug the main motherboard cable and attach the jumper that came with my Hydro X to power on the sysem. Nothing, it flashes once, but nothing, the mobo LEDs are on as ususal. I turn off the PSU and unplug it, I do this 2 or 3 times, when it finally turns on. The fans, pump and LEDs all working. So I unplug the PSU, remove the jumper and reattach everything. It's working fine right now, even before the problem my temps were all in the green, my case and components not hot, PSU not hot, even iCue reports the PSU temp at only 30%C. Is my PSU going bad? Before this I was using a HX1000 that was more than a decade old. Thanks in adviance for the help.

 

I experienced this same with a AX1600i and got a second one thinking that the first was going to die some day. But since I have put the original back in place and is fine. I recall I was trying to force iCue to work with HWINFO and AIDA64 and maybe this causes some issue with the controller in the PSU? Odd but both my PSU's behave exactly the same to this day.

[xPETEZx]

I experienced this same with a AX1600i and got a second one thinking that the first was going to die some day. But since I have put the original back in place and is fine. I recall I was trying to force iCue to work with HWINFO and AIDA64 and maybe this causes some issue with the controller in the PSU? Odd but both my PSU's behave exactly the same to this day.

 

This is very strange. Did the issue not occur if you disconnected the USB cable?

 

I am having issue with an RM750i, which randomly black-screen-reboots.

Its off to RMA now, but I never considered just disconnecting the USB to test?

 

I too was using both HWInfo and iCue to monitor it.

Worked perfectly for 2 months, then reboots everyday...none since I swapped it out.

[dayjob]

This is very strange. Did the issue not occur if you disconnected the USB cable?

 

I am having issue with an RM750i, which randomly black-screen-reboots.

Its off to RMA now, but I never considered just disconnecting the USB to test?

 

I too was using both HWInfo and iCue to monitor it.

Worked perfectly for 2 months, then reboots everyday...none since I swapped it out.

 

It did stop having problems once I unplugged the USB going to the PSU. But also I did another fresh OS install and plugged it in but this time without HWINFO (did install icue but disabled it from autostarting, and did install Aida64). No issues so far but also since I don't need icue other than for the usb driver, I cannot see any readout from psu in Aida64 or anything else. I am too nervous to enable icue to autostart and to enable its sdk support.

[Vegan]

iCue works on my box and no need for other sensors as the Commander can handle all the fans in the rig fine.

 

I installed windows clean recently on a new Samsung 980 PRO 2TB SSD