baidoum Posted February 12, 2021 Share Posted February 12, 2021 Hello everyone, I just bought a commander pro to replace my lightning node pro. I used the same connection as the lightning pro, UBS directly on the motherboard and SATA directly from the power supply. When launching iCUE there is no device detected. If I replace the commander pro by the lightning node pro using the same connections it shows up directly on iCUE. I connected the fans to the commander pro and they are running so I guess I have some power on the commander pro at least. I have uninstalled iCUE and reinstalled and upgraded my bios to latest version but no results so far. I’m lost right now, hope someone can help ! Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted February 12, 2021 Corsair Employees Share Posted February 12, 2021 Perform the steps in the link below. https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Link to comment Share on other sites More sharing options...
baidoum Posted February 12, 2021 Author Share Posted February 12, 2021 (edited) Hello, Thanks for your answer, I followed the steps but unfortunately that did not work for me... Any other suggestion? Thanks EDIT: The led on the CP never turned on Edited February 12, 2021 by baidoum Link to comment Share on other sites More sharing options...
BlaiseP Posted February 12, 2021 Share Posted February 12, 2021 I believe the LED on the Commander Pro only lights up when performing a firmware update. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted February 12, 2021 Corsair Employees Share Posted February 12, 2021 What exactly are you plugging the USB for the Commander Pro into? Also the LED won't turn on. Link to comment Share on other sites More sharing options...
Vegan Posted February 13, 2021 Share Posted February 13, 2021 I am worse off, my commander is not even turning on the fans Link to comment Share on other sites More sharing options...
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