iCUE fan issue

[cdcyborg]

Hello, i just bought a Corsair iCUE 4000x case and it looks amazing :D

 

However.. when going through the software and playing with the LED's what i do on the software doesn't seem to match the case..

 

All 3 front fans are controlled by LED Port #1 for some reason, if i put LED Port #2-#6 on, nothing illuminates

 

The case is as it come out the box and all 3 fans are plugged into separate outputs on the controller

 

If i unplug port #1 on the controller, the bottom fan goes off

If i unplug port #2, the middle fan goes off.

and if i unplug port #3, the top fan goes off

So it shows they are all connected in different ports and not all on the same wire for example

 

 

I've attached pictures of a few examples of what the software says and what the case looks like and also attached an image of the controller in the case.

 

Any help is appreciated, Thanks :)

Edited February 10, 2021 by cdcyborg

[c-attack]

You appear to have the fans configured as "LL fans" which are 16 LED models (12 outer, 4 inner). The 4000x comes with SP-Elite fans that have 8 center LEDs (base 8 fan). In the Lighting Set-up, change the fan type to "SP-Pro, SP/ML-Elite". It's the really long one and the only one with multiple fan types. See if this cleans thigs up. If not, we can take another try.

[cdcyborg]

Okay awesome I'll have a check when I get home as I'm at work at the moment, thanks for your reply :)

[cdcyborg]

That has fixed it, thank you so much :) I also swapped the connectors over for fan 1 & 3.. i know the ordering is adjustable in the software but i like everything to be perfect haha