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iCUE not saving eq presets settings


cerberus123
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Hello, i have Corsair Void RGB USB for a few years and i made manuel eq settings for game and music. But eq presets not working when i reboot my pc. I tried firmware update, different usb ports, old icue version but not worked (also dolby not working). If anyone has any ideas on how I can fix this it would be greatly appreciated. Thanks.

 

Windows version: 1909

iCue version: 3.37.140 (latest)

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  • Corsair Employees
Our first recommendation would be that you update your Windows 10 to the latest build as 1909 is over a year old as it was released in Nov 2019. Besides that is the EQ and surround issue when you reboot your system only when iCUE is not running? If so that is normal as the EQ and Surround is software side and iCUE will need to be running in order for the settings EQ and Surround settings to be utilized.
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