K57 dead?

[eXtremeDevil]

So apparently my K57 is not charging anymore. Battery LED is off when connected, and blinking purple when not plugged in. Tried the ESC key reset thing, had no effect. Should I get a replacement?

 

Firmware 1.1.164.

 

I would've tried an older firmware but I can't find them anywhere.

[Corsair Notepad]

We would recommend you contact our support team by opening a ticket at https://help.corsair.com

[eXtremeDevil]

Since it was bought on Amazon and is still under warranty period it will be easier for me to ask for a replace.

 

Unless you're telling me there's something I can do to recover the charging.

 

Thanks.

[eXtremeDevil]

It is not available on Amazon right now. On corsair support they told me it may be an iCUE issue, but looks like a firmware issue actually, the battery LED does not blink green when charging, it's actually off all the time (pink when working in wireless mode).

 

Any ideas? Where can I get an older firmware to try? Can I downgrade the keyboard?

[eXtremeDevil]

I'm resurrecting this thread to tell you guys that the keyboard was apparently faulty and this bug had nothing to do with any firmware. I finally managed to get a replacement and I have my battery LED indicator again :)

 

Just one question though, what's better for the keyboard/battery life? Always connected and 100% charge or always charging-discharging when full?

 

Thanks in advance.