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Warranty and Amazon


venomx
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  • 2 weeks later...
  • Corsair Employees

Hi venomx

 

For warranty approvals; you'd simply need to provide your purchase invoice.

If you're going to completely delete/remove your account; make sure to download the PDF copies of your invoices before you do so.

 

Not being able to provide this would complicate a warranty claim.

 

~ Mordred

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  • 3 weeks later...
Hi venomx

 

For warranty approvals; you'd simply need to provide your purchase invoice.

If you're going to completely delete/remove your account; make sure to download the PDF copies of your invoices before you do so.

 

Not being able to provide this would complicate a warranty claim.

 

~ Mordred

 

It's funny you say that because I bought an AX1200i in 2013, filed an RMA on sunday and provided my original order receipt PDF and I was asked to supply and "Export a new copy" of the receipt, and that Amazon account does not exist anymore.

 

Still waiting to hear back from them if they are going to try and deny it for that reason.

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