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No RMA updates since 4 days after delivery to the warehouse


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Hi everyone,


My RMA ticked was accepted and I sent my keyboard to the provided address. My parcel was delivered to the warehouse on 25/01 UTC. It is almost 4 days since successful delivery, but RMA status still shows me 'Awaiting Return'.


I do understand that it could take time due to COVID, etc. but I would be very grateful if someone provided the status update. I want to know that you have received my parcel at least.


RMA# 2003944300


Thank you in advance!

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