Dream313 Posted January 26, 2021 Share Posted January 26, 2021 Hello! Today I observed that one key (D) has a slightly different color. I've tested all three basic colors (R, G, B) on instant lighting and everyone works fine, but when I set white, the D key has more blue in it. Is this reason for RMA? I have warranty till May 2021 and I don't wanna keep keyboard with flaw. I don't have lighting always on and I've never spilled anything on it. https://imgur.com/a/rskcHMC Link to comment Share on other sites More sharing options...
c-attack Posted January 26, 2021 Share Posted January 26, 2021 Looks like the red LED is not firing and you may be able to confirm it with a static red test. That does not mean it's dead. It could be stuck and a forced firmware update will correct it. However, either way you should start a support ticket for the next steps. Link to comment Share on other sites More sharing options...
Dream313 Posted January 27, 2021 Author Share Posted January 27, 2021 (edited) What do you mean by "LED is no firing"? I already did static red test (image in gallery). I tried force firmware update but nothing changed. Now it seems to me, that the Z ked is also little more blue (like the D key). Some time back I also had a problem with detection after boot - I turned on my computer, booted windows and when I wanted to type password, keyboard was not working. Only thing that helped was restart. This happened 2 or three times in last month. Edited January 27, 2021 by Dream313 Link to comment Share on other sites More sharing options...
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