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K70 MK.2 RGB Rapidfire one key LED problem


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Hello! Today I observed that one key (D) has a slightly different color. I've tested all three basic colors (R, G, B) on instant lighting and everyone works fine, but when I set white, the D key has more blue in it. Is this reason for RMA? I have warranty till May 2021 and I don't wanna keep keyboard with flaw. I don't have lighting always on and I've never spilled anything on it.

 

https://imgur.com/a/rskcHMC

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Looks like the red LED is not firing and you may be able to confirm it with a static red test. That does not mean it's dead. It could be stuck and a forced firmware update will correct it. However, either way you should start a support ticket for the next steps.
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What do you mean by "LED is no firing"? I already did static red test (image in gallery).

 

I tried force firmware update but nothing changed. Now it seems to me, that the Z ked is also little more blue (like the D key).

 

Some time back I also had a problem with detection after boot - I turned on my computer, booted windows and when I wanted to type password, keyboard was not working. Only thing that helped was restart. This happened 2 or three times in last month.

Edited by Dream313
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