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RMA follow-up, no response


loubar22
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Hello, Following a problem with Corsair LL120 fans, I proceeded to create a replacement ticket.

 

The equipment was well received by Corsair services in the Netherlands. So I received an email informing me of sending replacement fan with a DHL tracking link.

 

On the follow-up that dates from January 13, 2021, the fans are still not gone and are in TAIWAN... I'm in France...

 

I made several e-mail raises to find out why the replacement product was still not shipped to me. There's no answer. I hope to have an answer on this forum.

 

Thank you in advance.

 

N° RMA : 2003875736.

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