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help me!!

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I have no idea as to why my 512 MB DDR400 value select module would just stop working one day. I have not fiddled around with any of my BIOS settings, and my BIOS is password protected. I tested it with microsoft memtest, and it read "FAILED" every test that was done to it. I need to replace it quickly, and the retailer won't even talk to me because I purchased it over 2 months ago. I would appreciate any help on this matter. Thanks.
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