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corsair hs60 pro surround not detected on PC while using the adapter

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I bought the corsair hs60 pro surround 7.1 headset and it didnt work.


My laptop didn't detect annything if i use the USB adapter.

iCUE software didnt detect the headset aswell.


If i plug the 3.5 it works in stereo.


Yes i tryed other USB and other PC


I have an ASUS ROG Strix Scar III


Already send a ticket to corsair support 2 days ago, still waiting for an answer.


Hope you can help me before i request the refound.

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