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Troubleshooting Icue Lighting issue.


Cynakill

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Hi all.

 

I have a Corsair Crystal 680X RGB case with 4 LL RGB fans connected to a lighting node pro. Up until now Icue has worked fine with all my lights on the LL RGB fans, the Watercooler, my Ram working in sync set to Marquee.

 

Recently, my front 3 LL RGB have been starting as normal, doing their light show but randomly 1 or 2 will change, or all 3 front will change color completely to a solid color or just switch off whilst the back LL RGB fan will still be spinning fine.

When they error in this way I cannot change them through the Icue Software they will stay whatever they have changed to, randomly fixing, sometimes not at all until i reboot.

 

I havent ammended any settings or touched anything inside the case.

 

PC Specs are below and all Icue Firmware is up to date.

 

Corsair Crystal 680X RGB

ASUS ROG STRIX Z490-F GAMING

Intel Core i9 10900K 10C/20T overclocked to 5.1GHz

Corsair iCUE Hydro H150i RGB PRO XT

32GB Corsair Vengeance RGB PRO 3000MHz DDR4

11GB EVGA GeForce RTX 2080 Ti XC

Corsair RM850x - 80PLUS GOLD

2TB Samsung 970 EVO PLUS M.2 SSD

Microsoft Windows 10 Home 64bit

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Hi all.

 

I have a Corsair Crystal 680X RGB case with 4 LL RGB fans connected to a lighting node pro. Up until now Icue has worked fine with all my lights on the LL RGB fans, the Watercooler, my Ram working in sync set to Marquee.

 

Recently, my front 3 LL RGB have been starting as normal, doing their light show but randomly 1 or 2 will change, or all 3 front will change color completely to a solid color or just switch off whilst the back LL RGB fan will still be spinning fine.

When they error in this way I cannot change them through the Icue Software they will stay whatever they have changed to, randomly fixing, sometimes not at all until i reboot.

 

I havent ammended any settings or touched anything inside the case.

 

PC Specs are below and all Icue Firmware is up to date.

 

Corsair Crystal 680X RGB

ASUS ROG STRIX Z490-F GAMING

Intel Core i9 10900K 10C/20T overclocked to 5.1GHz

Corsair iCUE Hydro H150i RGB PRO XT

32GB Corsair Vengeance RGB PRO 3000MHz DDR4

11GB EVGA GeForce RTX 2080 Ti XC

Corsair RM850x - 80PLUS GOLD

2TB Samsung 970 EVO PLUS M.2 SSD

Microsoft Windows 10 Home 64bit

 

I'm having a similar problem with the fans and lights. Sometimes some of the fans stop spinning and sometimes those fans disappear from performance and iCue space. I suspect the problem is in the h150i controller. Since mine is only a month old, I'm going to ask for a warranty replacement.

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