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RMA Ticket No Response Yet


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I submitted a ticket on Friday and am yet to see any kind of acknowledgement of it via email and cannot track it online. I get the response "No orders found. Please recheck your order number and email address, then try again."

I might be jumping the gun a little here but is this normal?

My ticket number is: 2003937778


Thanks for any help. Absolutely desperate to get this sorted, it’s for my M65 Elite and it’s my only mouse!

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