oollie34 Posted January 19, 2021 Share Posted January 19, 2021 I submitted a ticket on Friday and am yet to see any kind of acknowledgement of it via email and cannot track it online. I get the response "No orders found. Please recheck your order number and email address, then try again." I might be jumping the gun a little here but is this normal? My ticket number is: 2003937778 Thanks for any help. Absolutely desperate to get this sorted, it’s for my M65 Elite and it’s my only mouse! Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 20, 2021 Administrators Share Posted January 20, 2021 Order number? Sounds like you may be looking for it on http://www.corsair.com and not https://help.corsair.com. The ticket does exist in the helpdesk. Link to comment Share on other sites More sharing options...
oollie34 Posted January 20, 2021 Author Share Posted January 20, 2021 Definitely on the help.Corsair site! Still get the same response, and no one has contacted me regarding the RMA as of yet Link to comment Share on other sites More sharing options...
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