CM2002 Posted January 17, 2021 Share Posted January 17, 2021 Hi All, I tried searching around, but couldn't find much help. Little background - broke my USB dongle for my White Virtuoso and had support send me a new one. Received new one, but it won't pair wirelessly on any computer. I couldn't find much info out there that helped aside from one post where Corsair sent the wrong model dongle to someone ( ). The model I received was RDA0023, when searching for that the only match I could find was for the Virtuoso SE. I notified support of my issues and followed all their troubleshooting steps, but at the moment they just want to RMA the headset, before doing that I wanted to confirm the model number that others have with their White Virtuosos. Can anyone with one advise what model your USB dongle is? Any help would be very much appreciated. Thanks in advance! Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted January 18, 2021 Corsair Employees Share Posted January 18, 2021 PM me your ticket number you had for the replacement and I will reach out to our support team to look into the issue for you. Link to comment Share on other sites More sharing options...
CM2002 Posted January 19, 2021 Author Share Posted January 19, 2021 PM sent, thank you Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now