Jump to content
Corsair Community

Corsair Void Elite Battery Show Problems


Recommended Posts

Hello ;

 

I bought the corsair void elite yesterday and made the installations, and I can't access the charging level via icue. I deleted the program, installed windows format, installed the firmware on the headset with Force update, reset the headset again the same and I can not see the charge, please help.

 

 

GQadWv.png

Link to comment
Share on other sites

I have to return the headset I have learned that a few more people are experiencing this problem and can you help those who work on the corsair, which has been solved with a special update ?
Link to comment
Share on other sites

  • Corsair Employees

Hi sh1no_vi,

 

Try a soft reset. To soft reset your headset:

 

  1. Make sure your headset is currently unplugged.
  2. Make sure your headset is powered on.
  3. Hold the Mute button on the headset down for about 15 seconds.
  4. Hold down the power button until the headset turns on.
  5. Test your headset and see if the issue is resolved.

 

If the soft reset does not help, please open a ticket at https://help.corsair.com, our support will take care of you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...