Corsair Void Elite Battery Show Problems

[sh1no_vi]

Hello ;

 

I bought the corsair void elite yesterday and made the installations, and I can't access the charging level via icue. I deleted the program, installed windows format, installed the firmware on the headset with Force update, reset the headset again the same and I can not see the charge, please help.

 

 

[sh1no_vi]

I have to return the headset I have learned that a few more people are experiencing this problem and can you help those who work on the corsair, which has been solved with a special update ?

[Corsair Albert]

Hi sh1no_vi,

 

Try a soft reset. To soft reset your headset:

 

1. Make sure your headset is currently unplugged.
   
2. Make sure your headset is powered on.
   
3. Hold the Mute button on the headset down for about 15 seconds.
   
4. Hold down the power button until the headset turns on.
   
5. Test your headset and see if the issue is resolved.
   

 

If the soft reset does not help, please open a ticket at https://help.corsair.com, our support will take care of you.