Jump to content
Corsair Community

Problems with Hard Drive? i165 says SMART cannot run


Recommended Posts

Hey everyone. First i need to say i am a beginner when it comes to PC. I have owned my i165 for almost a year and recently i was having some issues with my PC. I ran the Corsair Diagnostics specifically on one of my Hard Drives which is

 

- ST2000LM015-2E8174

 

Everything seems to go okay until it gets to the "Smart Extended Self Test"

and Smart Thresholds Test- 2

 

It takes forever to complete the diagnostics at this point and once it is done it says "Cannot Run" Now.. Does this type of hard drive not allow it to be SMART tested? I have no idea what it is and when i reached out to Corsair they said it was a concern ]that it shows "cannot run" I have some attached things to show you what i am talking about. Thank you.

 

file:///C:/Users/fredp/Downloads/What%20is%20this%20(1).html

HC1.JPG.7d266682c5e8f146962ad445b6b72d68.JPG

23016126_Cannotrun.thumb.JPG.ac20b3dc497d970aab618f0f8a059f31.JPG

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...