Freddyp411 Posted January 13, 2021 Share Posted January 13, 2021 Hey everyone. First i need to say i am a beginner when it comes to PC. I have owned my i165 for almost a year and recently i was having some issues with my PC. I ran the Corsair Diagnostics specifically on one of my Hard Drives which is - ST2000LM015-2E8174 Everything seems to go okay until it gets to the "Smart Extended Self Test" and Smart Thresholds Test- 2 It takes forever to complete the diagnostics at this point and once it is done it says "Cannot Run" Now.. Does this type of hard drive not allow it to be SMART tested? I have no idea what it is and when i reached out to Corsair they said it was a concern ]that it shows "cannot run" I have some attached things to show you what i am talking about. Thank you. file:///C:/Users/fredp/Downloads/What%20is%20this%20(1).html Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted January 18, 2021 Corsair Employees Share Posted January 18, 2021 Hey Freddyp411, reach out to our support team, we'll be happy to help look into further with you: https://help.corsair.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now