H100i not detected on iCUE or device manager post update. PREVIOUSLY WORKING

[Jrc17]

Hi, I did the iCUE update to v3.36.125 and now my h100i is not detected on iCUE. The fans are still operating and CPU temps are good but there is no RGB or control. I also can’t find it under device manager. Can anyone help? To note, this has been working since I completed my build around a month ago, and I’ve had zero issues. I also haven’t done any set up changes.

 

I tried alternating the USB header but no change.

 

Thanks in advance

[Corsair Notepad]

Try the steps at the link below.

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-