sdandrey Posted January 7, 2021 Share Posted January 7, 2021 Hi. my PSU RM1000i dead i opened ticket 2003894160. I received notification to check ticket status via https://corsair.secure.force.com/. Unfortunately , i cannot open link. i receiving notification "This site can’t be reached". Could Corsair provide alternative link? Please, advice. Regards. Andrey Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 7, 2021 Administrators Share Posted January 7, 2021 https://help.corsair.com Are you saying you received an email or a pop up with that old link? Link to comment Share on other sites More sharing options...
sdandrey Posted January 7, 2021 Author Share Posted January 7, 2021 Hi. Thanks. I received Email. Could you provide link for tracking ticket status? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 7, 2021 Administrators Share Posted January 7, 2021 if you log into https://help.corsair.com you can see the ticket and its status. Link to comment Share on other sites More sharing options...
sdandrey Posted January 7, 2021 Author Share Posted January 7, 2021 I loged in with my user name and under my user did not found any ticket. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 7, 2021 Administrators Share Posted January 7, 2021 Are you logging in to help.corsair.com with the same email address as what you're using on the forum? Link to comment Share on other sites More sharing options...
sdandrey Posted January 7, 2021 Author Share Posted January 7, 2021 yes , i did Link to comment Share on other sites More sharing options...
sdandrey Posted January 7, 2021 Author Share Posted January 7, 2021 Thanks . problem solved. Link to comment Share on other sites More sharing options...
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