K70 Mk2 Low Profile not recognised by Mac at boot

[Jonah9000]

Hi! So I've already encountered the problem with the keyboard not being recognised and even disabling the inbuilt keyboard at login screen. Disabling FileVault, a sub-optimal solution, has solved this. However I wish to use my Mac in a dock, closed, and boot into Windows via bootcamp. At boot, you must press option (alt) to achieve the boot loader and select the Windows partition to boot into, however, the K70 doesn't seem to be recognised by the Mac and holding Alt does nothing, MacOS loads. This is very problematic as it means I am unable to use my dock. I like this Corsair keyboard but the problems with MacOS mean I may have to return it if I cannot find a solution.

[Corsair Blade]

Hi Jonah9000,

 

First, we sincerely apologize for any delay you experienced due to extraordinary holiday support/service request volume.

 

Please try disabling SecureBoot on your Mac to resolve pre-login human input device functionality issues.

 

If this does not resolve anything, please open a ticket with support for further assistance.