slipd Posted January 2, 2021 Share Posted January 2, 2021 Hi guys, I had this on my last i5 build and it seems to have followed me onto my Ryzen build... sometimes, not all the time, after some time away from desk - I think Windows locks me out after ten minutes, and I log back in iCUE appears to stop working with my K70 RGB keyboard. Nothing is detected in Settings. I think I have a mk1 K70, so no USB passthrough on the board itself although still 2x USB cables going into my mobo - a MSI x570 Tomahawk. I'm on firmware v3.08 and software version 3.36.125. Any ideas? Thanks. Link to comment Share on other sites More sharing options...
slipd Posted January 12, 2021 Author Share Posted January 12, 2021 No one? I've gone down to just 1x USB (3.1 port) and I thought I'd cracked it but it's just happened after about 10 minutes of being left idle. I don't have any power saving Windows options set, although the monitor sleeps after 20 minutes. Uninstall/reinstall iCUE? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted January 12, 2021 Corsair Employees Share Posted January 12, 2021 Disable USB selective suspend in the advanced settings of the Power Management profile you have enabled. Also make sure you have downloaded and installed the latest chipset driver DIRECTLY from AMD's website itself. Link to comment Share on other sites More sharing options...
slipd Posted January 13, 2021 Author Share Posted January 13, 2021 Thanks! So far, it seems to have sorted... Chipset drivers were up to date, but a quick refresh hasn't hurt. Are there any wider implications to disabling Selective Suspend in the power settings? Link to comment Share on other sites More sharing options...
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