Mindfield Posted December 27, 2020 Posted December 27, 2020 So I recently (and after a long time) managed to afford to upgrade my whole system from an old (and constantly overheating) AMD FX9850 system to a shiny new AMD Ryzen 7 3700X system. Just about everything in the system is new, but my keyboard, a Corsair K95 RGB (not platinum) remained the same because why replace what's still excellent? Now, I've never updated the firmware on this thing since I got it about 3-4 years ago, just to get that out of the way. Since this is an all new system with a fresh Windows install I've had to install the latest drivers and controller apps, including the iCUE app (formerly just CUE when I was using it). It helpfully informed me that my keyboard needs its firmware updated because I can't control the lighting properly on it, so I presumed the new software needs the new firmware to operate properly. So I did a firmware update. Or tried to. It fails. Every time. So I don't know what to do at this point. Any ideas from anyone here? iCUE software version 3.35.152 K95 RGB Firmware version 2.05 Just to be clear, I have Corsair Vengeance RGB Pro RAM in the system and the software controls that just fine. So I figure this has to be the keyboard having a BIOS that's just too old for the new software to be able to successfully update.
c-attack Posted December 28, 2020 Posted December 28, 2020 Several Gigabyte users have reported issues with trying to update the firmware. Apparently Fusion is blocking the process. Try quitting it before the attempt. I am afraid that is all I know about it and don't have a GA system, but there was a definite spike in failed updates for some users.
Mindfield Posted December 28, 2020 Author Posted December 28, 2020 Several Gigabyte users have reported issues with trying to update the firmware. Apparently Fusion is blocking the process. Try quitting it before the attempt. I am afraid that is all I know about it and don't have a GA system, but there was a definite spike in failed updates for some users. Well, I'll be damned. Turns out that was indeed the problem. I had to kill the task in task manager, but once I did that the firmware update worked perfectly. Thank you!
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