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Firmware Update Fails


Mindfield
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So I recently (and after a long time) managed to afford to upgrade my whole system from an old (and constantly overheating) AMD FX9850 system to a shiny new AMD Ryzen 7 3700X system. Just about everything in the system is new, but my keyboard, a Corsair K95 RGB (not platinum) remained the same because why replace what's still excellent?

 

Now, I've never updated the firmware on this thing since I got it about 3-4 years ago, just to get that out of the way. Since this is an all new system with a fresh Windows install I've had to install the latest drivers and controller apps, including the iCUE app (formerly just CUE when I was using it). It helpfully informed me that my keyboard needs its firmware updated because I can't control the lighting properly on it, so I presumed the new software needs the new firmware to operate properly. So I did a firmware update.

 

Or tried to. It fails. Every time. So I don't know what to do at this point. Any ideas from anyone here?

 

iCUE software version 3.35.152

K95 RGB Firmware version 2.05

 

Just to be clear, I have Corsair Vengeance RGB Pro RAM in the system and the software controls that just fine. So I figure this has to be the keyboard having a BIOS that's just too old for the new software to be able to successfully update.

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Several Gigabyte users have reported issues with trying to update the firmware. Apparently Fusion is blocking the process. Try quitting it before the attempt. I am afraid that is all I know about it and don't have a GA system, but there was a definite spike in failed updates for some users.
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Several Gigabyte users have reported issues with trying to update the firmware. Apparently Fusion is blocking the process. Try quitting it before the attempt. I am afraid that is all I know about it and don't have a GA system, but there was a definite spike in failed updates for some users.

 

Well, I'll be damned. Turns out that was indeed the problem. I had to kill the task in task manager, but once I did that the firmware update worked perfectly. Thank you!

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