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Cant reinstall iCUE


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I wanted to do a clean reinstall of the iCUE software so i uninstalled the iCUE software with the guide that corsair provides for a clean reinstall (removing all the maps in regedit etc.) but now I cant seem to reinstall the software. When I start the setup it says that "the older version o CORSAIR iCUE Software cannot be removed. Contact your technical support group."

 

However, there is no older version on my pc. I searched for corsair maps and apps everywhere on my pc but i unistalled everything. unistalled the software through programs and features. uninstalled all the corsair maps in appdata, program files regedit etc. I also tried installing a older version but then the software says "there is already a newer software installed." The last thing I tried was deleting through a thrid party program that should uninstall all folders tied to a program.

 

But even though I tried all the things mentioned above i still didnt get a proper downloaded iCUE. I hope anyone else has any idea how i can install the software again without the errormessages.

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I still didnt solve it sadly. Corsair support is also not really helpful because they arent even reading what I am saying. (they said do this while I stated twice that I already did that). They even addressed my by a misspelling of my name and forgot to include a file (that i didnt need since I already said I tried that) in some of the e-mails

 

I tried unplugging my DVD drive but that didnt help aswell. Most of the similair problems are talking about iCUE stopping at 50-60% installed. but my installationproces stops right after extracting files. So it doesnt even "work" for more then 3 seconds before it gives the "the older software cant be removed contact ..."

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