qrak1 Posted December 26, 2020 Share Posted December 26, 2020 (edited) Hello, everyone. My problem is that the headphones are constantly disconnected. I use them in combination with playstation 4. After a few minutes of use, the signal is lost. then the headphones turn on and off again after a while. I checked the battery,soft update and reset the headphones. Option AUTO SHUTOFF ist deactivated. Edited December 26, 2020 by qrak1 Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted January 6, 2021 Corsair Employees Share Posted January 6, 2021 Hi qrak1, Does the same issue occur when being used with a PC? In the meantime, I suggest opening a ticket at https://help.corsair.com. Link to comment Share on other sites More sharing options...
qrak1 Posted January 7, 2021 Author Share Posted January 7, 2021 PC also has the same problem. The "NEW" pairing also did not work. Link to comment Share on other sites More sharing options...
Chaconracing Posted January 8, 2021 Share Posted January 8, 2021 The same thing happens to me, on the PC, it goes great, but when I put the pen on the PS4 after a short time it stops working and the audio comes out on the TV. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted January 8, 2021 Corsair Employees Share Posted January 8, 2021 Our support will take care of you guys - please make sure to get a ticket open with them. Link to comment Share on other sites More sharing options...
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