qrak1 Posted December 26, 2020 Posted December 26, 2020 (edited) Hello, everyone. My problem is that the headphones are constantly disconnected. I use them in combination with playstation 4. After a few minutes of use, the signal is lost. then the headphones turn on and off again after a while. I checked the battery,soft update and reset the headphones. Option AUTO SHUTOFF ist deactivated. Edited December 26, 2020 by qrak1
Corsair Employee Corsair Albert Posted January 6, 2021 Corsair Employee Posted January 6, 2021 Hi qrak1, Does the same issue occur when being used with a PC? In the meantime, I suggest opening a ticket at https://help.corsair.com.
qrak1 Posted January 7, 2021 Author Posted January 7, 2021 PC also has the same problem. The "NEW" pairing also did not work.
Chaconracing Posted January 8, 2021 Posted January 8, 2021 The same thing happens to me, on the PC, it goes great, but when I put the pen on the PS4 after a short time it stops working and the audio comes out on the TV.
Corsair Employee Corsair Albert Posted January 8, 2021 Corsair Employee Posted January 8, 2021 Our support will take care of you guys - please make sure to get a ticket open with them.
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