Geometrify Posted December 26, 2020 Share Posted December 26, 2020 Hi, I am quite confused by this issue. I just ported over my system from a smaller case and decided to add RGB in the process for fun. I have a STRAFE keyboard and it is successfully detected by the iCue software. I am able to modify colours, etc. from there. From what I can tell in the device logs, the commander pro and the lighting node CORE are successfully being detected by my computer (As in I check the HID that iCue is attempting to use with the HID of the devices that I can see in device manager and they match) but the logs are showing that iCue is failing to connect to them (or at least that is how I am understanding what the iCue logs are telling me). I have 3 SP120 fans and they are spinning and the RGB is lit but they are not showing up in iCue either. I will post the logs below so that hopefully they can give more context. Any help would be greatly appreciated! (Sorry if I posted this in the wrong spot, this is my first time on this forum.) 2020-12-26T15:46:35 W cue.devices.layout: Invalid HW layout 2020-12-26T15:46:35 C cue.manifest: Cannot find "" layout for "STRAFE RGB" 2020-12-26T15:46:35 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::SetDpiBrightnessLevel 2020-12-26T15:46:35 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::GetBacklightEnabled 2020-12-26T15:46:35 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::GetLightingMode 2020-12-26T15:46:35 I cue.sys_info.win: Info: prop=Size class=Win32_DiskDrive returned=false 2020-12-26T15:46:35 W cue.devices.layout: Invalid HW layout 2020-12-26T15:46:35 C cue.manifest: Cannot find "" layout for "STRAFE RGB" 2020-12-26T15:46:35 I cue.lightings.direct_player: Started lighting worker in 0x980 2020-12-26T15:46:35 I cue.devices: Device insertion processing complete for STRAFE RGB (vid=1b1c, pid=1b20) 2020-12-26T15:46:35 I cue.dev.conn_proxy: Device does not support multiple connection types 2020-12-26T15:46:35 I cue.profiles.mappings_actualizer: Use volume wheel workaround for "STRAFE RGB" 2020-12-26T15:46:35 I cue.sys_info.win: Info: prop=Caption class=Win32_PnpEntity returned=false 2020-12-26T15:46:35 I cue.sys_info.win: Info: prop=DeviceID class=Win32_PnpEntity returned=false 2020-12-26T15:46:35 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image" 2020-12-26T15:46:35 I cue.firmware.index: "STRAFE RGB" firmware update, expected version: 3.8 same version found, on device: bootloader: 0.14 firmware: 3.8 2020-12-26T15:46:36 I cue.sys_info.win: Info: prop=Name class=Win32_PnpEntity returned=false 2020-12-26T15:46:36 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_PnpEntity returned=false 2020-12-26T15:46:36 I cue.sys_info.win: Info: prop=Service class=Win32_PnpEntity returned=false 2020-12-26T15:46:36 I cue.sdk.device_watcher: Start prepare WorkingStateState 2020-12-26T15:46:36 I cue.sdk.device_watcher: Finish prepare WorkingStateState 2020-12-26T15:46:36 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::GetSensors 2020-12-26T15:46:36 I cue.lib.datacollection.engine.mixpanelengine: Data was written to mixpanel successfully, queryId: "" 2020-12-26T15:46:50 I cue.core.init_ui: Starting UI. 2020-12-26T15:46:50 W Broken filename passed to function 2020-12-26T15:46:52 W qrc:/qml/ui/MainWindow.qml:85: TypeError: Cannot read property 'borderlessWindowController' of null 2020-12-26T15:46:52 W qrc:/qml/ui/MainWindow.qml:86: TypeError: Cannot read property 'borderlessWindowController' of null 2020-12-26T15:46:52 W MainWindow_QMLTYPE_875(0x2c252600) must be a top level window. 2020-12-26T15:46:52 W MainWindow_QMLTYPE_875(0x2c252600) must be a top level window. 2020-12-26T15:46:52 W Model size of -1 is less than 0 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W qrc:/qml/ui/HeadsetControls.qml:79:4: QML RowLayout: Cannot anchor to an item that isn't a parent or sibling. 2020-12-26T15:46:52 W qrc:/qml/ui/TouchscreenElementsInfo.qml:89:2: QML ColumnLayout: Possible anchor loop detected on vertical anchor. 2020-12-26T15:46:52 W Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations. 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:52 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:53 W qrc:/qml/ui/HeadsetControls.qml:387: ReferenceError: surround is not defined 2020-12-26T15:46:53 W qrc:/qml/ui/HeadsetControls.qml:377: ReferenceError: surround is not defined 2020-12-26T15:46:53 W qrc:/qml/collection/AccordionItem.qml:154: TypeError: Cannot read property 'containsMouse' of undefined 2020-12-26T15:46:53 W qrc:/qml/collection/AccordionItem.qml:163: TypeError: Cannot read property 'containsMouse' of undefined 2020-12-26T15:46:53 W qrc:/qml/ui/accordion/DialControlAccordionItem.qml:178: TypeError: Cannot read property 'y' of null 2020-12-26T15:46:53 W qrc:/qml/ui/accordion/ButtonsLibraryAccordionItem.qml:373:6: Unable to assign [undefined] to QStringList 2020-12-26T15:46:53 W qrc:/qml/ui/assignment/AssignmentView.qml:738: TypeError: Cannot read property 'width' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:348: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:356: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:364: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:372: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:47:39 I cue.dev.hidenumerator: Found device VID 6940 PID 3088 Usage Page 132 Usage 82 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.devices: Device vid=1b1c pid=c10 ignored by HidDeviceEnumerator 2020-12-26T15:48:02 I cue.devices: Device vid=1b1c pid=c1a ignored by HidDeviceEnumerator 2020-12-26T15:48:02 I cue.dev.hidenumerator: Found device VID 6940 PID 3098 Usage Page 65472 Usage 1 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:11 I cue.devices.nxp: Buffer apply for Blue failed. request timed out for STRAFE RGB 2020-12-26T15:48:11 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:11 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:11 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:20 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:50 W qrc:/qml/collection/ColorPicker.qml:42: TypeError: Cannot call method 'updateCurrentColor' of null 2020-12-26T15:48:50 W qrc:/qml/collection/ColorPicker.qml:48: TypeError: Cannot call method 'updateCurrentColor' of null 2020-12-26T15:48:51 W Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations. 2020-12-26T15:48:51 W qrc:/qml/ui/settings/DeviceSettings.qml:239:7: Unable to assign [undefined] to double 2020-12-26T15:48:51 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null 2020-12-26T15:48:54 I cue.clinkclient: Error connecting to service: 2 2020-12-26T15:48:54 W cue.sensors.system_info: Failed to get device list. code = 5 "Failed to send device list request" Link to comment Share on other sites More sharing options...
Bpryz07 Posted December 27, 2020 Share Posted December 27, 2020 I am having the same issue. Added 2 more sp fans as well. The front 3 light up and the 2 additional do not, but they do have power. Commander pro is not recognizing the fans at all or showing up in icu. It’s very strange. Link to comment Share on other sites More sharing options...
Recommended Posts