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H150i Elite Capellix Firmware 1.6.135 failing


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Any1 else having this issue, the firmware update keeps failing in iCUE?

 

It is plugged in a Commander Pro and not directly into a MB USB header, but that shouldn't cause this issue.

 

I'd actually bet that's the issue. Try doing the update directly from a motherboard USB. Just a bit of extra latency can cause an issue.

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I also am having the same issue. I just built a PC today with a Corsair 500D case w/ included Commander Pro and an H115i Elite Capellix that required a Commander Core. I plugged both the Pro and the Core into my 2 motherboard USB 2.0 connectors and both were initially recognized by the iCUE software, but the Commander Core is no longer recognized after failing to install firmware v 1.6.135.

 

When I click update the Commander Core, the progress sits at either 0%, 7%, or 10%, and eventually fails and disappears from the recognized device list.

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I got mine to work by installing v3.34.161 of the iCUE software. I couldn't find it on their website but manually adjusting the version in the download URL worked: http://downloads.corsair.com/Files/CUE/iCUESetup_3.34.161_release.msi

 

After installing this version, do a full shutdown of your PC (i.e. don't tell it to restart, do an actual shutdown) and after powering back on you should now be able to control the commander core in the iCUE software.

 

Note that the software still prompted me to update the firmware and it still fails when attempting to do so, but with this version of iCUE you can simply ignore it and control the capellix anyways.

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This isn't helpful but I had this exact same issue. Reinstalled iCue, still nothing. I finally just had enough and left it alone, then for some unknown reason the next day it updated. I just clicked the little "arrow" in the corner and it worked. To me it just seems like it's pretty unreliable. I didn't change anything to get it to work, is what I mean.
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This isn't helpful but I had this exact same issue. Reinstalled iCue, still nothing. I finally just had enough and left it alone, then for some unknown reason the next day it updated. I just clicked the little "arrow" in the corner and it worked. To me it just seems like it's pretty unreliable. I didn't change anything to get it to work, is what I mean.

 

I already tried installing it around 50 times or so from my side, but after reading this post I decided I'd try it one more time.... and it worked. I didn't change anything.

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  • 2 weeks later...
  • 7 months later...

You can't upgrade firmware because you have another another software in conflict with ICUE. To upgrade your firmware for Capellix, reboot your computer in SAFE MODE WITH NETWORKING. For Windows 10, click Windows Start button---Click Power----While holding Shift key on keyboard click Restart ----- When Windows reboot you will see options:  Chose Troubleshoot ---- Advanced options-----Startup settings-----Click restart----After reboot you will see another list with options. Press 5 on keyboard for Safe mode with Networking. When you see desktop with icons open ICUE program, click on Carellix icon--- Settings and update firmware. 

It worked for me. I upgraded Firmare.

By the way after I failed first time to upgrade Capellix firmware. Liquid coolant showed 43 Celsius and processor temperature was 52 even without load. After firmware upgrade It shows 33 Celsius Coolant and 40 Celsius processor without load. So firmware upgrade is important.

Hope it will help everybody in this forum.   

 

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