Having issues with my Corsair i165. Will cleaning void warranty?

[Freddyp411]

I've recently had problems while trying to play video games. Anytime i enter a game it takes FOREVER to load the game and also starts stuttering and then the application shuts down. Tried this on multiple games. I have yet to clean my unit since i am afraid that i will void the warranty. If i open my corsair i165 will that void my warranty?

[Freddyp411]

I attached somethhing that i found? Is this the reason all my games are crashing?

[Freddyp411]

Please look at this video .. You can see it starts to stutter bad around 1:15. It also NEVER took this long to load my game. I have no idea what's going on!

 

[ame=

]

[/ame] Edited December 25, 2020 by Freddyp411

[tychoo]

try updating the nvidia drivers and check your storage ssd do get slower when its full and so the loading time do get slower but rocket league is realy slow when it comes to starting and i was testing rocket league and it has some problems with stability right now. :P

[Freddyp411]

try updating the nvidia drivers and check your storage ssd do get slower when its full and so the loading time do get slower but rocket league is realy slow when it comes to starting and i was testing rocket league and it has some problems with stability right now. :P

 

Thank you for replying I appreciate it.

 

I have already updated my nvdia drivers. I am sort of a noob is the ssd the c or d drive. If it’s the c drive I have around 300gb out of 1tb and my d drive has like 1tb still. This is just a small example this is also happening to me on destiny 2. I have no idea what’s going on

[Mutts]

Have you run the Corsair diagnostics scan?

[Freddyp411]

Thank you for your reply. I have ran Corsair's PC Diagnostics multiple times and everything shows "Passed" But my machineis not running like it..

 

Here is a new video now my machine makes winding noises from time to time.. awesome. just awesome.

 

 

[ame=

]

[/ame]

[Freddyp411]

CORSAIR Diagnostics Log File

Last Scan: Quick Hardware Scan (Manual) - Friday, December 25, 2020 12:55:33 AM

Overall Test Result: Passed

 

Hardware Scans

SAMSUNG MZVLB1T0HALR-00000

Model Number: NVMe SAMSUNG MZVLB1T0

Drive Serial Number: 0025_388B_91B5_2390.

Firmware Revision: 301Q

Total Capacity: 953.87 GB

Marketed Size: 1.02 TB

C:

Volume Serial Number: 6AE3-BDB4

File System: NTFS

Volume Capacity: 952.97 GB

Volume Free Space: 150.29 GB

Volume Used Space: 802.68 GB

Random Seek Test

Test Started 12/25/2020 12:55:33 AM

Test Finished: Passed 12/25/2020 12:55:34 AM

Funnel Seek Test

Test Started 12/25/2020 12:55:34 AM

Test Finished: Passed 12/25/2020 12:55:35 AM

Linear Read Test

Test Started 12/25/2020 12:55:35 AM

Test Finished: Passed 12/25/2020 12:55:35 AM

Linear Read Test - 2

Test Started 12/25/2020 12:55:36 AM

Test Finished: Passed 12/25/2020 12:55:36 AM

ST2000LM015-2E8174

Vendor: Seagate

Model Number: ST2000LM015-2E8174

Serial Number: ZDZ8W4P1

Firmware Revision: 0001

Size: 1.8 TB

Marketed Size: 2 TB

Cache Size: 128 MB

Sector Information

Physical Sector Size: 4 KB

Logical Sector Size: 512 B

Logical Sector Count: 3907029168

Supported Standards: ACS-3, ACS-2, ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

Negotiated Signaling Speed: 6.0 Gbps

Form Factor: 2.5"

Rotation Rate: 5400 RPM

Total Data Read: 4.06 TB

Total Data Written: 2.98 TB

Temperature Information

Temperature: 35 C

SMART Attributes

Power Cycles: 700

Power On Hours: 2193

Load Cycle Count: 16890

Reallocations: 0

Pending Reallocation Count: 0

Offline Scan Uncorrectable Errors: 0

Ultra DMA CRC Errors: 0

Start Stop Count: 1808

Security Information

Status: User password not set, Security is unlocked, Security is frozen

Master Password Capability: High Security

Erase Time: 332 minutes

Excessive Password Attempts: No

D:

Volume Serial Number: E0AC-756A

File System: NTFS

Volume Capacity: 1.82 TB

Volume Free Space: 1.79 TB

Volume Used Space: 30.64 GB

SMART Status Test

Test Started 12/25/2020 12:55:36 AM

Test Finished: Passed 12/25/2020 12:55:37 AM

SMART Thresholds Test

Test Started 12/25/2020 12:55:37 AM

Test Finished: Passed 12/25/2020 12:55:38 AM

Targeted Read Test

Test Started 12/25/2020 12:55:38 AM

Test Finished: Passed 12/25/2020 12:55:39 AM

Random Seek Test

Test Started 12/25/2020 12:55:39 AM

Test Finished: Passed 12/25/2020 12:55:41 AM

Funnel Seek Test

Test Started 12/25/2020 12:55:41 AM

Test Finished: Passed 12/25/2020 12:55:44 AM

SMART Short Self Test

Test Started 12/25/2020 12:55:44 AM

Test Finished: Passed 12/25/2020 12:56:46 AM

Linear Read Test

Test Started 12/25/2020 12:56:46 AM

Test Finished: Passed 12/25/2020 12:56:50 AM

Linear Read Test - 2

Test Started 12/25/2020 12:56:50 AM

Test Finished: Passed 12/25/2020 12:56:51 AM

CMOS

Divider Time Base: 32.77 kHz

Periodic Interrupt Rate: 976 MICROSECONDS

Pattern Test

Test Started 12/25/2020 12:56:51 AM

Test Finished: Passed 12/25/2020 12:57:02 AM

Intel® Core i9-9900K CPU @ 3.60GHz (CPU:0)

Name: Intel® Core i9-9900K CPU @ 3.60GHz

Cores: 8

Threads: 16

Signature: 906EDh

Technology: 14 nm

Performance

Max Qualified Speed: 3.60 GHz

Max Turbo Boost Speed: 5.00 GHz

Current Speed: 4.70 GHz

Multiplier: x 47.0 (8 - 36)

Max Turbo Boost Ratio: x 50

Bus Speed: 100.00 MHz

Features: MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, FMA, XD, VMX, IDA, AVX2

Cache Summary

L1 Data Cache: 8 x 32.00 kB

L1 Instruction Cache: 8 x 32.00 kB

L2 Cache: 8 x 256.00 kB

L3 Cache: 16.00 MB

Core : 0

Temperature: 68 C

Threads: 2

Core : 1

Temperature: 63 C

Threads: 2

Core : 2

Temperature: 62 C

Threads: 2

Core : 3

Temperature: 59 C

Threads: 2

Core : 4

Temperature: 64 C

Threads: 2

Core : 5

Temperature: 61 C

Threads: 2

Core : 6

Temperature: 57 C

Threads: 2

Core : 7

Temperature: 62 C

Threads: 2

Register Test

Test Started 12/25/2020 12:57:02 AM

Test Finished: Passed 12/25/2020 12:57:02 AM

Level 2 Cache Test

Test Started 12/25/2020 12:57:02 AM

Test Finished: Passed 12/25/2020 12:57:06 AM

Math Register Test

Test Started 12/25/2020 12:57:06 AM

Test Finished: Passed 12/25/2020 12:57:07 AM

MMX Test

Test Started 12/25/2020 12:57:07 AM

Test Finished: Passed 12/25/2020 12:57:07 AM

SSE Test

Test Started 12/25/2020 12:57:07 AM

Test Finished: Passed 12/25/2020 12:57:07 AM

SSE2 Test

Test Started 12/25/2020 12:57:07 AM

Test Finished: Passed 12/25/2020 12:57:08 AM

SSE3 Test

Test Started 12/25/2020 12:57:08 AM

Test Finished: Passed 12/25/2020 12:57:08 AM

SSSE3 Test

Test Started 12/25/2020 12:57:08 AM

Test Finished: Passed 12/25/2020 12:57:08 AM

SSE4.1 Test

Test Started 12/25/2020 12:57:08 AM

Test Finished: Passed 12/25/2020 12:57:09 AM

SSE4.2 Test

Test Started 12/25/2020 12:57:09 AM

Test Finished: Passed 12/25/2020 12:57:09 AM

AVX Test

Test Started 12/25/2020 12:57:09 AM

Test Finished: Passed 12/25/2020 12:57:09 AM

AVX2 Test

Test Started 12/25/2020 12:57:09 AM

Test Finished: Passed 12/25/2020 12:57:10 AM

Prime Number Generation Test

Test Started 12/25/2020 12:57:10 AM

Test Finished: Passed 12/25/2020 12:57:11 AM

Floating Point Unit Test

Test Started 12/25/2020 12:57:11 AM

Test Finished: Passed 12/25/2020 12:57:13 AM

System Memory

Total Physical Memory: 32.00 GB

Maximum Supported Memory: 64.00 GB

16384 MB DDR4 (2667 MHz)

Source: SMBIOS

Memory Size: 16.00 GB

Memory Type: DDR4 (2667 MHz)

Memory Manufacturer: 029E

Memory Part Number: CM4B16G2L2666A18K2

Memory Serial Number: 00000000

16384 MB DDR4 (2667 MHz)

Source: SMBIOS

Memory Size: 16.00 GB

Memory Type: DDR4 (2667 MHz)

Memory Manufacturer: 029E

Memory Part Number: CM4B16G2L2666A18K2

Memory Serial Number: 00000000

Advanced Pattern Test

Test Started 12/25/2020 12:57:14 AM

Test Finished: Passed 12/25/2020 1:07:56 AM

Windows Memory Test

Test Started 12/25/2020 1:07:56 AM

Informative Message: No memory diagnostic results were found in the event log. 12/25/2020 1:07:56 AM

Test Finished: Passed 12/25/2020 1:07:56 AM

PCI Subsystem

Configuration Test

Test Started 12/25/2020 1:07:56 AM

Test Finished: Passed 12/25/2020 1:07:59 AM

System Board

Manufacturer: Micro-Star International Co., Ltd.

Product: Z370I C2018 (MS-7B43)

RTC Accuracy Test

Test Started 12/25/2020 1:07:59 AM

Test Finished: Passed 12/25/2020 1:08:00 AM

NVIDIA GeForce RTX 2080 Ti

Vendor Name: NVIDIA Corporation

Interface: PCI Express x16

Slot Name (SMBIOS): J6B2

Negotiated Link Width: x16

Video Card Chip Type: GeForce RTX 2080 Ti

Video Card Memory: 11.00 GB

Video Card BIOS: 90.02.17.00.3E

Driver Provider: NVIDIA

Driver Version: 27.21.14.6089, 12-11-2020

GPU : 0

Temperature: 40 C

Primary Surface Test

Test Started 12/25/2020 1:08:00 AM

Test Finished: Passed 12/25/2020 1:08:03 AM

Video Memory Test

Test Started 12/25/2020 1:08:03 AM

Test Finished: Passed 12/25/2020 1:09:05 AM

System Summary

Product CORSAIR ONE i165

Serial Number 0028200103496

BIOS Version String 2.QJ

Operating System

System Name CORSAIRONE

Name Microsoft Windows 10 Professional (64-bit)

Version 2009

Build Number 19042.685

CPU

Name Intel® Core i9-9900K CPU @ 3.60GHz

Cores 8

System Memory

Total Physical Memory 32.00 GB

Maximum Supported Memory 64.00 GB

Hard Drive - SAMSUNG MZVLB1T0HALR-00000

Model Number NVMe SAMSUNG MZVLB1T0

Drive Serial Number 0025_388B_91B5_2390.

Firmware Revision 301Q

Marketed Size 1.02 TB

Hard Drive - ST2000LM015-2E8174

Vendor Seagate

Model Number ST2000LM015-2E8174

Serial Number ZDZ8W4P1

Firmware Revision 0001

Marketed Size 2 TB

Network

Device Description Intel® Ethernet Connection (2) I219-V

IP Address 172.20.2.223

Adapter Connected Yes

Network

Device Description Intel® Dual Band Wireless-AC 8265

IP Address 0.0.0.0

Adapter Connected No

Network

Device Description Xbox Wireless Adapter for Windows

Adapter Connected Yes

Diagnostic Results (last 30 days)

12/25/2020 8:55 AM Quick Hardware Scan Passed

Video Memory Test Passed

Primary Surface Test Passed

Configuration Test Passed

RTC Accuracy Test Passed

Windows Memory Test Passed

Advanced Pattern Test Passed

Floating Point Unit Test Passed

Prime Number Generation Test Passed

SSE4.2 Test Passed

AVX Test Passed

AVX2 Test Passed

SSE3 Test Passed

SSSE3 Test Passed

SSE4.1 Test Passed

Math Register Test Passed

MMX Test Passed

SSE Test Passed

SSE2 Test Passed

Register Test Passed

Level 2 Cache Test Passed

Pattern Test Passed

Linear Read Test Passed

Linear Read Test Passed

SMART Short Self Test Passed

Funnel Seek Test Passed

Random Seek Test Passed

Targeted Read Test Passed

SMART Thresholds Test Passed

Linear Read Test Passed

SMART Status Test Passed

Linear Read Test Passed

Funnel Seek Test Passed

Random Seek Test Passed

12/24/2020 11:18 PM Full System Test Passed

USB Status Test Passed

USB Status Test Passed

USB Status Test Passed

USB Status Test Passed

USB Status Test Passed

RTC Accuracy Test Passed

Configuration Test Passed

Pattern Test Passed

Linear Read Test Passed

Linear Read Test Passed

Funnel Seek Test Passed

Random Seek Test Passed

SMART Short Self Test Passed

Targeted Read Test Passed

SMART Thresholds Test Passed

SMART Status Test Passed

Linear Read Test Passed

Linear Read Test Passed

Random Seek Test Passed

Funnel Seek Test Passed

Fixed Transformation and Lighting Test Passed

Wireframe Line Test Passed

Primary Surface Test Passed

Video Memory Test Passed

Windows Memory Test Passed

Moving Inversion Test Passed

Modulo20 Test Passed

Address Test Passed

Checkerboard Test Passed

Nibble Move Test Passed

Bit High Test Passed

Bit Low Test Passed

Advanced Pattern Test Passed

Floating Point Unit Test Passed

AVX Test Passed

AVX2 Test Passed

Prime Number Generation Test Passed

SSSE3 Test Passed

SSE4.1 Test Passed

SSE4.2 Test Passed

SSE2 Test Passed

SSE3 Test Passed

Math Register Test Passed

MMX Test Passed

SSE Test Passed

Register Test Passed

Level 2 Cache Test Passed

System Events and Changes (last 30 days)

12/25/2020 8:10 AM Application Error: Fault bucket 1471477682267377308, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: Corsair.Service.DisplayAdapter P2: 3.36.0.1 P3: 5f8feaa9 P4: System.Management P5: 4.8.4084.0 P6: 5dda3e36 P7: 8a P8: 51 P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4778.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Corsair.Service._7c589b181ddbbec7b18d4a12d7a24660c5ae03f_44af9b36_6acdd739-7d04-426e-8eb2-a754e4536678 Analysis symbol: Rechecking for solution: 0 Report Id: 9620f08a-4055-4661-a656-eefbfefc8e06 Report Status: 268435456 Hashed bucket: 78e0cff672746bd8646bbd27e2764e9c Cab Guid: 0

12/25/2020 7:57 AM Application Error: Fault bucket 1912264138786803518, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: svchost.exe_Audiosrv P2: 10.0.19041.546 P3: 058e175a P4: ntdll.dll P5: 10.0.19041.662 P6: 27bfa5f0 P7: c0000005 P8: 00000000000213ad P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB306.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_svchost.exe_Audi_76959f3d6cd58ef4e75e95f10342a6610731aaf_c0c24a3e_9563f0c6-fe0c-497b-b947-3c1740ab1e51 Analysis symbol: Rechecking for solution: 0 Report Id: f823c9dc-d070-4b13-b58d-d148807cc851 Report Status: 268435552 Hashed bucket: cd46061567992e419a89ba1a451b0f3e Cab Guid: 0

12/25/2020 7:57 AM Application Error: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: svchost.exe_Audiosrv P2: 10.0.19041.546 P3: 058e175a P4: ntdll.dll P5: 10.0.19041.662 P6: 27bfa5f0 P7: c0000005 P8: 00000000000213ad P9: P10: Attached files: These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_svchost.exe_Audi_76959f3d6cd58ef4e75e95f10342a6610731aaf_c0c24a3e_9563f0c6-fe0c-497b-b947-3c1740ab1e51 Analysis symbol: Rechecking for solution: 0 Report Id: f823c9dc-d070-4b13-b58d-d148807cc851 Report Status: 100 Hashed bucket: Cab Guid: 0

12/25/2020 7:57 AM Application Error: Faulting application name: svchost.exe_Audiosrv, version: 10.0.19041.546, time stamp: 0x058e175a Faulting module name: ntdll.dll, version: 10.0.19041.662, time stamp: 0x27bfa5f0 Exception code: 0xc0000005 Fault offset: 0x00000000000213ad Faulting process id: 0xdf8 Faulting application start time: 0x01d6da92a8929d4e Faulting application path: C:\WINDOWS\System32\svchost.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f823c9dc-d070-4b13-b58d-d148807cc851 Faulting package full name: Faulting package-relative application ID:

12/25/2020 7:50 AM Unexpected Shutdown: The previous system shutdown at 5:15:17 PM on ‎12/‎24/‎2020 was unexpected.

12/24/2020 11:15 PM Application Error: Fault bucket 1838463630837916159, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: Corsair.Service.DisplayAdapter P2: 3.34.0.6 P3: 5f5b73fc P4: System.Management P5: 4.8.4084.0 P6: 5dda3e36 P7: 8a P8: 51 P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48EF.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Corsair.Service._875c351b2fd3977b6d9bb69ef26da4972c3c913_a2cc7e6d_d7ba4c2d-d198-497a-8c2a-3be2e969bda3 Analysis symbol: Rechecking for solution: 0 Report Id: 754433d6-1be8-4b17-8569-19b50b828cb4 Report Status: 268435456 Hashed bucket: 78c3df1c4b3cc7b5e98388ee8091a1ff Cab Guid: 0

12/24/2020 11:02 PM Application Error: Fault bucket 1838463630837916159, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: Corsair.Service.DisplayAdapter P2: 3.34.0.6 P3: 5f5b73fc P4: System.Management P5: 4.8.4084.0 P6: 5dda3e36 P7: 8a P8: 51 P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER419C.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Corsair.Service._875c351b2fd3977b6d9bb69ef26da4972c3c913_a2cc7e6d_7277a117-41b3-415c-905e-0c0b3dcb591f Analysis symbol: Rechecking for solution: 0 Report Id: c68ec2ac-0023-48f2-a87a-1d8eb1ef2118 Report Status: 268435456 Hashed bucket: 78c3df1c4b3cc7b5e98388ee8091a1ff Cab Guid: 0

12/24/2020 9:30 AM Application Error: Fault bucket 1838463630837916159, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: Corsair.Service.DisplayAdapter P2: 3.34.0.6 P3: 5f5b73fc P4: System.Management P5: 4.8.4084.0 P6: 5dda3e36 P7: 8a P8: 51 P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4229.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Corsair.Service._875c351b2fd3977b6d9bb69ef26da4972c3c913_a2cc7e6d_733279c5-fd42-40dd-9640-e4f278b67e1c Analysis symbol: Rechecking for solution: 0 Report Id: 071c74f8-c178-41ea-a05e-7df64f682277 Report Status: 268435456 Hashed bucket: 78c3df1c4b3cc7b5e98388ee8091a1ff Cab Guid: 0

12/24/2020 8:35 AM Unexpected Shutdown: The previous system shutdown at 12:30:56 AM on ‎12/‎24/‎2020 was unexpected.

12/24/2020 8:31 AM Application Error: Fault bucket 1838463630837916159, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: Corsair.Service.DisplayAdapter P2: 3.34.0.6 P3: 5f5b73fc P4: System.Management P5: 4.8.4084.0 P6: 5dda3e36 P7: 8a P8: 51 P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45E2.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Corsair.Service._875c351b2fd3977b6d9bb69ef26da4972c3c913_a2cc7e6d_fda041e1-726a-44d8-8ee5-1f220018082e Analysis symbol: Rechecking for solution: 0 Report Id: dde44f09-abde-4e56-98dd-fe5c719fe7c8 Report Status: 268435456 Hashed bucket: 78c3df1c4b3cc7b5e98388ee8091a1ff Cab Guid: 0

12/24/2020 7:58 AM Application Error: Faulting application name: SearchApp.exe, version: 10.0.19041.546, time stamp: 0xc404ae05 Faulting module name: ConstraintIndex.Search.dll, version: 10.0.19041.153, time stamp: 0x4f1e28d8 Exception code: 0xc0000005 Fault offset: 0x000000000003f13c Faulting process id: 0x32d8 Faulting application start time: 0x01d6d9ca7eb66b0b Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe Faulting module path: C:\Windows\System32\ConstraintIndex.Search.dll Report Id: 84b00772-ed32-47d7-b4cf-1037f3ef380c Faulting package full name: Microsoft.Windows.Search_1.14.0.19041_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: CortanaUI

12/24/2020 7:57 AM Application Error: Fault bucket 1564142304425121041, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: Corsair.Service.DisplayAdapter P2: 3.34.0.6 P3: 5f5b73fc P4: System.Management P5: 4.8.3752.0 P6: 5c7a241f P7: 8a P8: 51 P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE536.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Corsair.Service._98e35a039d7b4897e39b283e92896792c81df53_a2cc7e6d_34548e30-58f9-4296-9037-7691000201ee Analysis symbol: Rechecking for solution: 0 Report Id: 1eee422d-6b01-4d35-9fb6-052f929cc402 Report Status: 268435552 Hashed bucket: 2dde547fd985559a25b4f323816b9511 Cab Guid: 0

12/25/2020 8:32 AM Program Changes: Windows Update

12/25/2020 8:32 AM Hardware Changes: Intel® Dual Band Wireless-AC 8265

Operating System

Operating System

Name Microsoft Windows 10 Professional (64-bit)

Version 2009

Build Number 19042.685

DirectX Version 12.0

Windows Directory c:\windows

System Directory c:\windows\system32

Maximum OS Memory 2.00 TB

System Name CORSAIRONE

User Name ferdinando pasquariello

Windows Update

Automatic Updates Automatic download and install

Last checked 2020-12-25 00:31:47

Security

Windows Update

Automatic Updates Automatic download and install

Last checked 2020-12-25 00:31:47

Firewall - Norton AntiVirus

Product Name Norton AntiVirus

Program Enabled Yes

Firewall - Windows Firewall

Windows Firewall Enabled Yes

Virus Scanner - Windows Defender

Product Name Windows Defender

Program Up To Date Yes

On Access Scanning Enabled No

Virus Scanner - McAfee Gamer Security

Product Name McAfee Gamer Security

Program Up To Date Yes

On Access Scanning Enabled Yes

Virus Scanner - McAfee Gamer Security

Product Name McAfee Gamer Security

Program Up To Date Yes

On Access Scanning Enabled Yes

Virus Scanner - Norton AntiVirus

Product Name Norton AntiVirus

Program Up To Date Yes

On Access Scanning Enabled Yes

Motherboard

System Board

Manufacturer Micro-Star International Co., Ltd.

Product Z370I C2018 (MS-7B43)

BIOS

Vendor American Megatrends Inc.

Release Date 05/22/2019

BIOS Version String 2.QJ

ROM Size 16.00 MB

SMBIOS

Version 2.8

Processors

Intel® Core i9-9900K CPU @ 3.60GHz (CPU:0)

Name Intel® Core i9-9900K CPU @ 3.60GHz

Cores 8

Threads 16

Signature 906EDh

Family 6h

Model 9Eh

Technology 14 nm

Temperature 64 C

Performance

Max Qualified Speed 3.60 GHz

Max Turbo Boost Speed 5.00 GHz

Current Speed 4.70 GHz

Multiplier x 47.0 (8 - 36)

Max Turbo Boost Ratio x 50

Bus Speed 100.00 MHz

Features MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, FMA, XD, VMX, IDA, AVX2

Cache Summary

L1 Data Cache 8 x 32.00 kB

L1 Instruction Cache 8 x 32.00 kB

L2 Cache 8 x 256.00 kB

L3 Cache 16.00 MB

Core : 0

Temperature 68 C

Threads 2

Core : 1

Temperature 63 C

Threads 2

Core : 2

Temperature 62 C

Threads 2

Core : 3

Temperature 59 C

Threads 2

Core : 4

Temperature 64 C

Threads 2

Core : 5

Temperature 61 C

Threads 2

Core : 6

Temperature 57 C

Threads 2

Core : 7

Temperature 62 C

Threads 2

L1 Data Cache

Quantity 8

Level L1

Type Data

Size 32.00 kB

Associativity 8-Way Set-Associative

Line Size 64 bytes

L1 Instruction Cache

Quantity 8

Level L1

Type Instruction

Size 32.00 kB

Associativity 8-Way Set-Associative

Line Size 64 bytes

L2 Cache

Quantity 8

Level L2

Type Unified

Size 256.00 kB

Associativity 4-Way Set-Associative

Line Size 64 bytes

L3 Cache

Quantity 1

Level L3

Type Unified

Size 16.00 MB

Associativity 16-Way Set-Associative

Line Size 64 bytes

Memory

System Memory

Total Physical Memory 32.00 GB

Maximum Supported Memory 64.00 GB

Page Files

Total Size 4.75 GB

Page File c:\pagefile.sys

Location c:\pagefile.sys

Size 4.75 GB

16384 MB DDR4 (2667 MHz)

Source SMBIOS

Memory Size 16.00 GB

Memory Type DDR4 (2667 MHz)

Memory Manufacturer 029E

Memory Part Number CM4B16G2L2666A18K2

Memory Serial Number 00000000

16384 MB DDR4 (2667 MHz)

Source SMBIOS

Memory Size 16.00 GB

Memory Type DDR4 (2667 MHz)

Memory Manufacturer 029E

Memory Part Number CM4B16G2L2666A18K2

Memory Serial Number 00000000

Hard Drives

SAMSUNG MZVLB1T0HALR-00000

Model Number NVMe SAMSUNG MZVLB1T0

Drive Serial Number 0025_388B_91B5_2390.

Firmware Revision 301Q

Total Capacity 953.87 GB

Marketed Size 1.02 TB

C:

Volume Serial Number 6AE3-BDB4

File System NTFS

Volume Capacity 952.97 GB

Volume Free Space 150.29 GB

Volume Used Space 802.68 GB

ST2000LM015-2E8174

Vendor Seagate

Model Number ST2000LM015-2E8174

Serial Number ZDZ8W4P1

Firmware Revision 0001

Size 1.8 TB

Marketed Size 2 TB

Cache Size 128 MB

Sector Information

Physical Sector Size 4 KB

Logical Sector Size 512 B

Logical Sector Count 3907029168

Supported Standards ACS-3, ACS-2, ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

Negotiated Signaling Speed 6.0 Gbps

Form Factor 2.5"

Rotation Rate 5400 RPM

Total Data Read 4.06 TB

Total Data Written 2.98 TB

Temperature Information

Temperature 35 C

SMART Attributes

Power Cycles 700

Power On Hours 2193

Load Cycle Count 16890

Reallocations 0

Pending Reallocation Count 0

Offline Scan Uncorrectable Errors 0

Ultra DMA CRC Errors 0

Start Stop Count 1808

Security Information

Status User password not set, Security is unlocked, Security is frozen

Master Password Capability High Security

Erase Time 332 minutes

Excessive Password Attempts No

D:

Volume Serial Number E0AC-756A

File System NTFS

Volume Capacity 1.82 TB

Volume Free Space 1.79 TB

Volume Used Space 30.64 GB

Communications

Network Card - Intel® Ethernet Connection (2) I219-V

Vendor Name Intel Corporation

Interface PCI

MAC Address 00:d8:61:da:3e:25

Adapter Connected Yes

Current Speed 1.00 Gbps

IP Address 172.20.2.223

IP Mask 255.255.0.0

Gateway IP Address 172.20.1.1

DHCP Server 172.20.1.1

Adapter DHCP Enabled Yes

Driver Provider Intel

Driver Version 12.19.0.16, 9-29-2020

Network Card - Intel® Dual Band Wireless-AC 8265

Vendor Name Intel Corporation

Serial Number C0-B8-83-08-7D-48

Interface PCI Express x1

MAC Address c0:b8:83:08:7d:48

Adapter Connected No

IP Address 0.0.0.0

IP Mask 0.0.0.0

Gateway IP Address 0.0.0.0

Adapter DHCP Enabled Yes

Driver Provider Intel

Driver Version 20.70.19.1, 9-15-2020

Network Card - Xbox Wireless Adapter for Windows

MAC Address 98:7a:14:63:6a:a3

Adapter Connected Yes

Driver Provider Xbox

Driver Version 1.0.46.1, 7-11-2017

Bluetooth Port - Intel® Wireless Bluetooth®

Bluetooth Port Address (C0:B8:83:08:7D:4C)

Service Name BTHUSB

Driver Provider Intel Corporation

Driver Version 22.10.0.2, 10-28-2020

Multimedia

Video Card - NVIDIA GeForce RTX 2080 Ti

Vendor Name NVIDIA Corporation

Interface PCI Express x16

Slot Name (SMBIOS) J6B2

Negotiated Link Width x16

Video Card Chip Type GeForce RTX 2080 Ti

Video Card Memory 11.00 GB

Video Card BIOS 90.02.17.00.3E

GPU : 0

Temperature 40 C

Driver Provider NVIDIA

Driver Version 27.21.14.6089, 12-11-2020

Display - ROG PG279Q (Generic PnP Monitor)

Mode 2560 x 1440 (32-bit) (165 Hz)

Preferred Mode 2560 x 1440 (59 Hz)

Serial Number #ASMzFg009e/d

Manufacture Date Week 48, Year 2019

Signal Type Digital

Sound Card - Realtek High Definition Audio

Driver Provider Realtek Semiconductor Corp.

Driver Version 6.0.8699.1, 5-7-2019

Sound Card - NVIDIA High Definition Audio

Driver Provider NVIDIA Corporation

Driver Version 1.3.38.40, 10-16-2020

Sound Card - Microsoft Bluetooth A2dp Source

Driver Provider Microsoft

Driver Version 10.0.19041.1, 12-6-2019

Input Devices

Keyboard - HID Keyboard Device

Manufacturer (Standard keyboards)

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Driver c:\windows\system32\drivers\kbdhid.sys

Keyboard - HID Keyboard Device

Manufacturer (Standard keyboards)

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Driver c:\windows\system32\drivers\kbdhid.sys

Keyboard - HID Keyboard Device

Manufacturer (Standard keyboards)

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Driver c:\windows\system32\drivers\kbdhid.sys

Keyboard - HID Keyboard Device

Manufacturer (Standard keyboards)

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Driver c:\windows\system32\drivers\kbdhid.sys

Keyboard - HID Keyboard Device

Manufacturer (Standard keyboards)

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Driver c:\windows\system32\drivers\kbdhid.sys

Keyboard - HID Keyboard Device

Manufacturer (Standard keyboards)

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Driver c:\windows\system32\drivers\kbdhid.sys

Mouse - HID-compliant mouse

Manufacturer Microsoft

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Mouse - HID-compliant mouse

Manufacturer Microsoft

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

USB Devices

Xbox Wireless Adapter for Windows

Manufacturer Microsoft Inc.

Serial Number 480070

Device Version 1.0.0

USB Version 2.0.1

USB Device Speed USB 2.0 (High-speed)

Driver Provider Xbox

Driver Version 1.0.46.1, 7-11-2017

Driver c:\windows\system32\drivers\mt7612us.sys

Corsair ONE

Manufacturer Corsair Inc.

Device Version 1.0.0

USB Version 2.0.0

USB Device Speed USB 1.1 (Full-speed)

Driver Provider Microsoft

Driver Version 10.0.19041.1, 6-21-2006

Driver c:\windows\system32\drivers\hidusb.sys

Razer DeathAdder Elite

Manufacturer Razer

Device Version 2.0.0

USB Version 2.0.0

USB Device Speed USB 1.1 (Full-speed)

Driver Provider Microsoft

Driver Version 10.0.19041.488, 6-21-2006

Driver c:\windows\system32\drivers\usbccgp.sys

Ducky One2 Mini RGB

Manufacturer Ducky

Serial Number DK-V1.18-190819

Device Version 0.0.0

USB Version 1.1.0

USB Device Speed USB 1.1 (Full-speed)

Driver Provider Microsoft

Driver Version 10.0.19041.488, 6-21-2006

Driver c:\windows\system32\drivers\usbccgp.sys

Intel® Wireless Bluetooth®

Device Version 0.1.0

USB Version 2.0.0

USB Device Speed USB 1.1 (Full-speed)

Driver Provider Intel Corporation

Driver Version 22.10.0.2, 10-28-2020

Driver c:\windows\system32\drivers\bthusb.sys

Printers

Microsoft Software Printer Driver

Model Microsoft Software Printer Driver

Path OneNote for Windows 10

Driver Version 10.0.19041.1

Driver C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_ec1e73781eaf7fda\Amd64\mxdwdrv.dll

Microsoft XPS Document Writer v4

Model Microsoft XPS Document Writer v4

Path Microsoft XPS Document Writer

Driver Version 10.0.19041.1

Driver C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_ec1e73781eaf7fda\Amd64\mxdwdrv.dll

Microsoft Print To PDF

Model Microsoft Print To PDF

Path Microsoft Print to PDF

Driver Version 10.0.19041.1

Driver C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_ec1e73781eaf7fda\Amd64\mxdwdrv.dll

Startup Programs

Windows Startup Programs SecurityHealth : %windir%\system32\SecurityHealthSystray.exe, RTHDVCPL : "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s, Riot Vanguard : "C:\Program Files\Riot Vanguard\vgtray.exe", Logitech Download Assistant : C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch, Intel Driver & Support Assistant : C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe, CORSAIR iCUE Software : "C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE Launcher.exe" --autorun

Web Browsers

Internet Explorer

Browser Version 11.630.19041.0

Is Default Browser No

Security Settings

Java Scripts Enabled

Pop Up Blocker Enabled

Cookies Enabled

View Mixed Content Prompt

Client Certificate Disabled

Java Permissions Prompt for Username and Password

Item Or File Downloads Disabled

Download Signed ActiveX Controls Prompt

Download Unsigned ActiveX Controls Disabled

Run ActiveX Controls and Plugins Automatic Logon with Username and Password

Automatic Prompting For ActiveX Controls Disabled

Allow Meta Refresh Enabled

Script ActiveX Controls Marked As Safe For Scripting Enabled

Google Chrome

Browser Version 87.0.4280.88

Is Default Browser Yes

Security Settings

Java Scripts Enabled

Pop Up Blocker Enabled

Cookies Enabled

View Mixed Content Prompt

Client Certificate Disabled

Java Permissions Prompt for Username and Password

Item Or File Downloads Disabled

Microsoft Edge

Browser Version 87.0.664.66

Is Default Browser No

Security Settings

Java Scripts Enabled

Pop Up Blocker Enabled

Cookies Enabled

View Mixed Content Prompt

Client Certificate Disabled

Java Permissions Prompt for Username and Password

Item Or File Downloads Disabled

Microsoft Edge

Browser Version 1000.19041.423.0

Is Default Browser No

Security Settings

Java Scripts Enabled

Pop Up Blocker Enabled

Cookies Enabled

View Mixed Content Prompt

Client Certificate Disabled

Java Permissions Prompt for Username and Password

Item Or File Downloads Disabled

Microsoft Edge

Browser Version 44.19041.423.0

Is Default Browser No

Security Settings

Java Scripts Enabled

Pop Up Blocker Enabled

Cookies Enabled

View Mixed Content Prompt

Client Certificate Disabled

Java Permissions Prompt for Username and Password

Item Or File Downloads Disabled

 

 

Product Version: 7.3.7164.204