k70 lux rgb RGB lights dead

[fudffkj]

I bought K70 LUX RGB in August 2018

Few days ago, I found out my 'Q' key can't show green light but it still can show blue or red lights. When I use ICUE to set up rgb lights to green, some of keys are not so green, more like yellow. I reset keyboard by press ESC then plug into my computer but it still not working.

Any idea what happen?

[Corsair Blade]

Hi Fudffkj,

 

First, we sincerely apologize for any delay you experienced due to extraordinary holiday support/service request volume.

 

It looks like that LED went bad -- this can, and will, happen over time. Similar to a lightbulb in any light, they will burn out somewhat sooner the more you use them, unfortunately.