zenaku Posted December 21, 2020 Share Posted December 21, 2020 This NEEDS a hotfix My keyboard has been partialy bricked for months, 3 blinking white lights, ghosting and stuck at 100% when i try to update on iCUE No luck, i've paid Premium for this keyboard wich has amazing reviews and people telling me that It was one of the best keyboards in the world, and 1 week after the rgb Just stops working after an firmware update (v.308) I searched the whole internet for a fix, even tried to buy a New Motherboard for the keyboard but no luck, no fixes, no Corsair support I've already tried manually changing the firmwares witch absolutely no luck, already tried to update on another Pc, other iCUE and CUE versions, no luck at ALL CORSAIR, this is a shakedown, please release a hotfix on iCUE for k70 lux rgb users, please help me, i am Brazilian and i grinded hard to get this keyboard, this needs a fix Link to comment Share on other sites More sharing options...
Wired Posted December 21, 2020 Share Posted December 21, 2020 Have you contacted their support yet? If so, which one - Brazilian support or global support? Post your ticket number so it can be brought to their attention. If not, create a ticket: Brazil: https://suporte-corsair.com.br/ Global: https://www.corsair.com/support Link to comment Share on other sites More sharing options...
zenaku Posted December 21, 2020 Author Share Posted December 21, 2020 Have you contacted their support yet? If so, which one - Brazilian support or global support? Post your ticket number so it can be brought to their attention. If not, create a ticket: Brazil: https://suporte-corsair.com.br/ Global: https://www.corsair.com/support yeah they given me a lot of firmwares wich doensnt work at all, both NA an ABTN2 firmwares, changed both, no luck. Link to comment Share on other sites More sharing options...
zenaku Posted January 4, 2021 Author Share Posted January 4, 2021 no luck at all, bump. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 4, 2021 Administrators Share Posted January 4, 2021 Which support team did you contact, and what's your ticket number? Link to comment Share on other sites More sharing options...
zenaku Posted January 14, 2021 Author Share Posted January 14, 2021 Which support team did you contact, and what's your ticket number? ticket #37049 RMA Corsair Brazil they sent me multiple firmwares, even ones that aren't for the k70 lux rgb, no luck. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 14, 2021 Administrators Share Posted January 14, 2021 I'd suggest contacting our global support team. Link to comment Share on other sites More sharing options...
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