kent911t Posted December 20, 2020 Share Posted December 20, 2020 (edited) I just had a K70 MK2 refurbished (red keys) delivered from SCAN 4 days ago and every key is working except the delete key below INSERT. The delete key does not put me into the BIOS on startup. The delete key below numpad 3 does work. The onscreen keyboard delete key is detected. What I've tried: Factory reset through https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard Exiting iCUE iCUE version: 3.36.125 Firmware version: v3.24 Is this a hardware issue and should I use RMA? EDIT: As a side note, with iCUE open, using the volume spinner too fast can lock the volume at 0/100 and lock the keyboard. This does not happen with iCUE closed. Edited December 20, 2020 by kent911t Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted January 8, 2021 Corsair Employees Share Posted January 8, 2021 Hi Kent911t, Please try the "Repair iCUE" steps from the following helpdesk article: https://help.corsair.com/hc/en-us/articles/360044638712-How-to-Fix-unresponsive-macros-and-remaps If this doesn't help, please open a ticket with support via the link at the top of the page for further assistance. Link to comment Share on other sites More sharing options...
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