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Problema con Corsair void elite rgb wireless


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Buenas noches,

 

Me he comprado unos cascos Corsair Void Elite RGB Wireless negros recientemente y tengo un problema de audio en el que de repente, en cualquier tipo de actividad(escuchar música, jugar,etc), baja el volumen y vuelve a subir (sin cambiar el volumen del ordenador) y esto sucede repetidamente cada 2 o 3 minutos. Es un problema de software? debería usar la garantía o hacer una devolucion?

 

Muchas gracias por vuestra atencion.

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  • Corsair Employees

Hi, Driae

 

Many similar issues on our Void Pro headset can be solved by doing a simple Soft-Reset. This will disconnect the battery from the void, and then reconnect it. All you would need to do is:

1.Make sure your void is unplugged and off.

2.Hold the Mute button on the void headset down for about 15 seconds

3.After holding the Mute button, hold the Power button until the Void turns on.

Then try testing the headset. If it is still having issues, please contact us again for further troubleshooting.

 

if that doesnt help,

 

please submit a ticket @ Help.corsair.com

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  • 5 months later...

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