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Void Pro Wireless not turning on


Scobee_doe
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I left my headset on for about 40 minutes but when I came back it wasn't on and wouldn't turn back on. I did some research and I think my headset is in bootloader mode. To fix this some posts are saying to force update the firmware. When I try to do this though it says "Connect headset using USB cable" even though it is connected and the update won't start.
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I left my headset on for about 40 minutes but when I came back it wasn't on and wouldn't turn back on. I did some research and I think my headset is in bootloader mode. To fix this some posts are saying to force update the firmware. When I try to do this though it says "Connect headset using USB cable" even though it is connected and the update won't start.

 

Hi Scobee_doe,

 

Can you try using a different connection cable or USB port? I suggest contacting our support team by opening a ticket at https://help.corsair.com, they'll be able to take care of you.

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