seb. Posted December 12, 2020 Share Posted December 12, 2020 I've had my virtuoso for about 5 months now. I've had many problems with this headset. First, I couldn't use it in the wired mode. This wasn't a big deal to me, since I didn't like the braided cable it came with. But now, it doesn't charge. Last night I noticed the charging light wasn't glowing, as it normally should. I ignored it assuming it was signaling something else. This morning, it was completely dead, and the left ear was very hot. I love the headset but the amount of problems I've run into makes me want to buy a different brand. I love corsair but this is just outright stupid. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted December 14, 2020 Corsair Employees Share Posted December 14, 2020 Hi seb., Sorry to hear you've been encountering issues with your VIRTUOSO headset. Are you charging it via a USB port on your PC or a wall adapter? In the meantime, I suggest getting in touch with our support team by opening a ticket at https://help.corsair.com, they'll be able to take care of your issues. Link to comment Share on other sites More sharing options...
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