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Venting out frustration, general suggestions/ideas and hopes of redemption, maybe


Shujun
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Hey, so, I am here to vent out my frustration a bit and also give some feedback along the way, so without any further ado let's get into it.

 

1. Void visualizer

So, I'm really into gimmicks like this but I'll be honest, being a bit of an audiophile as well, I can't agree with having to buy one of your headsets only to have to use this feature and the fact that it's not available otherwise only with some 3rd party software is really annoying. I don't like having to constantly switch between software when listening to music or playing a game. I see this as a scheme more or less to force people to buy your products and it's a bit of an.. well you know what kind of move it is no need to state it. Secondly I think you could get more people to buy your products if this feature would work without a corsair headset. Due to the fact that it's limited to only working with your products I'm actually considering selling my keyboard and mouse and getting something else, it's that big of a deterrent for me personally.

 

2. Hopes and expectations

So, I was holding out on upgrading my pc for the past 3 years cause I wanted to do a full on Corsair build well for all of the parts where you guys manufacture something in hopes that this issue will be addressed. Sadly you never changed the policy here so I am now inclined to just getting other brands that have any sort of RGB effects that are more on the cheaper side of things. I never mind having to pay a premium for something, but if I do, I have higher expectations, seeing as nothing really changed even if there are plenty of complaints about this out there is a bit sad if you ask me. All those voices out there, crying out for a change, but, in the end, just being ignored.

 

3. Backups

Being someone who invests quite a bit of time into making all sorts of profiles with specific actions/lighting effects a feature to sync everything to the cloud would be really awesome. I'm not even asking you to have things stored on your end, like some sort of sync to any type of drive would be great. Or even an option to export and import all of your profiles at once would be nice. It's one of those quality of like type of things that you could do, again, never implemented for whatever reason.

 

4. Product quality

For something that is a bit more on the expensive side of things you would expect everything to be better working, sadly I am among the very few who got the K button light issue 1 week into owning the keyboard. And yes I did read the forums and tried all sorts of solutions mentioned there, and no I did not spill anything on it as that seems to be the reason why this might happen. I tend to take care of things as much as possible.

 

That's about it, I don't think I will be entering the forum anymore, but please feel free to leave any comments you like. These are my thoughts and opinions based on my experience using your products, I do know they might vary from what others think, but I didn't come here to have any sort of debate.

 

Also, your forum emoticons are really out of date, an update here might also be nice. Cheers!

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This post doesn't make a lot of sense to me.

 

1. Do you want to be able to use the iCUE visualizer without using a Corsair headset?

2. What policy do you have an issue with?

3. You'd like a one button export for settings/profiles?

4. If you have an issue with a product one week after purchasing it you should reach out to the store, or to Corsair at https://help.corsair.com .

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So there were a lot of thoughts in my mind I just wanted to share everything.

 

This post doesn't make a lot of sense to me.

 

1. Do you want to be able to use the iCUE visualizer without using a Corsair headset?

2. What policy do you have an issue with?

3. You'd like a one button export for settings/profiles?

4. If you have an issue with a product one week after purchasing it you should reach out to the store, or to Corsair at https://help.corsair.com .

 

1. Yes, I would love to be able to do that without having to use Corsair headset or 3rd party software.

2. I'm still referring to the fact that I've seen plenty of other posts about the same issue with the visualizer and nothing has been done about it. Sorry if there was any confusion here.

3. I would like the option to get a more streamlined backup option. Currently having to export/import each profile one at a time is quite cumbersome. Imagine people who have 50 profiles, that takes a ridiculous amount of time if you want to save them.

4. The corsair kb is the only one I own, I don't tend to keep old hardware, when I get something new I sell or donate the old stuff. I am reliant on a kb for work, so having to send it back and wait 1-2 week or more until I get it back was not an option. So the only way this got sent back is if I were to buy a new one, but if that were the case I would have just replaced it then and there without testing out the product more.

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