Jump to content
Corsair Community

Dark Core Gaming mouse battery


Recommended Posts

I have had a Dark Core RGB gaming mouse for about 2-1/2 years, and it has been lightly used. Today I decided to start using it again, but I noticed that the battery is showing as critical all the time in Icue. It also shows up that way on the mouse, even after charging it for several hours. Apparently, the battery has gone bad. Has anybody on this forum been able to actually get a replacement battery and install it? if so, how much does the battery cost? I wish they would have made this mouse like the Logitech G700s and used a readily replaceable, and cheap, rechargeable AA!
Link to comment
Share on other sites

Just a quick update on this. Last night I forced a firmware upgrade on my Dark Core, even though it was up to date, did a factory reset, then plugged it into my PC before I went to bed. The battery is now fully charged! I would still like to get my question answered, however, in case I do need to find a battery for this mouse!
Link to comment
Share on other sites

  • Corsair Employees

Hi mikekoz,

 

Glad to hear you were able to get the battery issue straightened out! We don't recommend replacing the DARK CORE's battery as disassembly may affect the mouse's functionality. If you run into any issues, I suggest getting in touch with our support team by opening a ticket at https://help.corsair.com, they can provide troubleshooting guidance.

Link to comment
Share on other sites

  • Corsair Employees
Thank you, but my mouse is out of warranty. Sending it to Corsair to get the battery replaced would not be economical, as it would probably cost more than the mouse is worth.

 

No worries - if any other issue arises we can help you troubleshoot even if you're outside of warranty.

Link to comment
Share on other sites

  • 6 months later...

Hello!

I have a problem with my mouse (Corsair Dark Core RGB SE)

a week keeps weakening!

One charge lasts an hour!

I reset the mouse as described in the forum!

I updated and reinstalled Icoe!

the problem is still there!

My question would be will this be fixed under warranty? :sigh!:

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...