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H150i Not found on iCue or Device Manager


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Hello, I built my first PC a couple of days ago and I have been attempting to play around with the RGB in my computer. All of the RGB components come up in a specific software except for my h150i. I can't even seem to find it in device manager. I had someone come and look at it today and all the cables are connected properly with out any issues in the hardware so I can't seem to understand what is wrong with it. Any help would be appreciated.

Thank you.

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