ChrisLF Posted November 16, 2020 Share Posted November 16, 2020 I use Webroot for PC security, and up until a recent update, the Corsair Diagnostics application by PC Doctor never had any issues with it. Now it always has a yellow flag for security, even though everything everywhere is enabled properly, both in Webroot and the basic stuff provided by Windows/Microsoft. Is there no way to make this go away? I tried uninstalling it, then reinstalled and updated it, with no success. Every other section is fine, and it's making the perfectionist in me a little batty seeing that yellow bubble every time boot up. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted November 16, 2020 Corsair Employee Share Posted November 16, 2020 (edited) Can you post what you're seeing? You might need to reach out to support to see if they can help clear if it's a hardware issue. https://help.corsair.com/hc/en-us/requests/new Edited November 16, 2020 by Corsair Mint added support Link to comment Share on other sites More sharing options...
ChrisLF Posted November 18, 2020 Author Share Posted November 18, 2020 Can you post what you're seeing? You might need to reach out to support to see if they can help clear if it's a hardware issue. https://help.corsair.com/hc/en-us/requests/new This is what I see. But when I check, it says everything is enabled with the exception of Spyware protection Windows Defender. It says that's disabled, but I am unable to find where to enable it, and Webroot is taking care of that anyway. Like I said, this only started in the last few months. Up until then, the diagnostics tool had no issues and was green all the time. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted November 19, 2020 Corsair Employee Share Posted November 19, 2020 (edited) Does it seem like perhaps there was a Windows Update that triggered the security alert again and isn't noticing Webroot? Edited November 19, 2020 by Corsair Mint a word Link to comment Share on other sites More sharing options...
ChrisLF Posted November 21, 2020 Author Share Posted November 21, 2020 (edited) Not to my knowledge. I specifically remember the issue beginning after the software itself updated. Edited November 22, 2020 by ChrisLF Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted November 30, 2020 Corsair Employee Share Posted November 30, 2020 Reach out to support with the link I gave you previously to see if they can look deeper with you. Link to comment Share on other sites More sharing options...
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