xtLANC3R Posted November 16, 2020 Share Posted November 16, 2020 Hey guys! This is my first post on here so please let me know if I'm doing things wrong. But I bought a Void Elite Stereo (wired) headset today from Walmart and when I plug the jack into my computer and use the splitter that was included in the box sound will only play through the left side. When I pull the jack out of the splitter but leave it partially in and twist back and forth, sound will come through on both sides, or even cut out on the left and come through on the right but the slightest movement will cut it out. I've tried the headset on my Playstation 5 and it works perfectly. I've followed the troubleshooting and other help guides on here but nothing seems to work. I dont want to return the headset because it works fine on the Playstation but I also dont want to have two separate headsets. Any help would be appreciated! Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 16, 2020 Corsair Employee Share Posted November 16, 2020 If you connect the headset without the splitter into your PC, does your audio work normally including mic? If not, you can also contact support for a replacement splitter: https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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