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Rma/ram Help


mpotok

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A game I was playeing kept freezing. I Then exited the game and my computer crashed to a blue screen and immediatly reset. I then tested this with another game, the same thing happened.

 

I then tested loading random applications and nothing. So then 2 hours later of no games, I loaded a flash/shockwave video off the net and it crashed to a blue screen and immediatly reset.

 

Now anytime I load my computer I get a blue screen at the windows load screen and it restarts instatly.

 

When I go in safe mode, same thing happens, blue screen and restart at loading.

 

When I insert my WINDOWS XP cd to reformat and reinstall, it crashes to a blue screen right after it went through driver list and started to load into windows.

 

I got it my comp to work somehow after a while and checked my power supply, video card, and processer and nothign seemed wrong,

 

It then soon after crashed again.

 

I removed both sticks of RAMI had installed and placed back one stick in a RAM spot. The first stick loaded up windows fine. I removed the first stick and replaces it with the second stick, the second stick crashed my computer.

 

Mobo: ASUS p4s8x 400 fsb

Pro: p4 2.4

Video: gf 4800

Ram: 2 X cmx512-3200c2 XMS3202v1.2 0503070-0 (one which isnt working)

 

I bought them at newegg.com at diffrent times, first (workable stick) abotu 2 years ago, and last one (not working stick (about 2 months ago.)

 

They both worked fine together untill yesterday afternoon.

 

Thanks

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  • Corsair Employee

With this MB and 2 miss matched modules you should be running the memory Freq at DDR333 and I would set these timings manually and test the system with the modules in slots 1-3 with http://www.memtest.org.

Dim Voltage to 2.7 Volts

Resulting Frequency: 166MHz

SDRAM CAS Latency: 2.5T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Row Precharge (tRP): 3T

SDRAM Active to Precharge Delay (tRAS): 7T

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With this MB and 2 miss matched modules you should be running the memory Freq at DDR333 and I would set these timings manually and test the system with the modules in slots 1-3 with http://www.memtest.org.

Dim Voltage to 2.7 Volts

Resulting Frequency: 166MHz

SDRAM CAS Latency: 2.5T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Row Precharge (tRP): 3T

SDRAM Active to Precharge Delay (tRAS): 7T

 

The setting on my mobo were on Auto detect and seemed to be set at these setting at first glance.

 

I ran the test with my presumed bad ram before I went to bed last night.

 

I woke up this morning seven some hours later the test is still running on my home comptuer and over somethng like 4.5 million errors haave been found at ~70 % done.

 

Should I now return the item and if so what is my RMA number?

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  • Corsair Employee
Please set the settings maually and test the module. If you let the MB set it automaticly, it may not set the frequency and timings correctly. But if you still get errors yes, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!
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