Jump to content
Corsair Community

unwanted key remaps


izak
 Share

Recommended Posts

So I got a Corsair Strafe Mechanical Keyboard today, and I noticed some odd things. A number of keys seem to be remapped to other (e.g. right shift is remapped to numpad 6, rightarrow to 34, as is numpad 4, and a couple more).

 

When I use any other keyboard, this issue does not occur. I already tried updating all software and resetting the firmware, both did not help. When recording keys in the iCue software, it does not acknowledge them. So when I press rightshift, it records numpad 6.

 

I have no idea why this is, anyone who had something similar before?

Link to comment
Share on other sites

Spontaneous (and perpetual) generation of Actions is something we have seen before. That is a software side problem. If the keyboard is still doing this without CUE installed or not running, you likely need a hard reset/firmware flash or replacement. Both of those options need to be done through Corsair Support. Click the Support Ticket System link at the top the page.
Link to comment
Share on other sites

 Share

×
×
  • Create New...