kas150 Posted November 9, 2020 Share Posted November 9, 2020 my headset randomly dced today and usually a quick switch between usb to wireless or vice versa fixes it but now my headphone lights are permanently stuck red no matter what i do and the dongle light keeps flashing red or is stuck white when i try to pair with the head set. is there anyway i can turn the head set themselves off with out having to smash them ? or can i get a replacement or something? 200$ spent couple months ago on these just for the headset to be literally dead kind of sad Link to comment Share on other sites More sharing options...
kas150 Posted November 9, 2020 Author Share Posted November 9, 2020 (edited) Ok so i randomly fixed it while looking at random reddit post, if your headset is stuck red and wont pair, try this. -have your headset set in usb mode -plug in ur mic to ur headset if it isnt already, -connect the usb cord to head and to the computer -connect ur audio jack that came with headset to your computer and your headset, (you should be able to hear audio at this point if you have any sound running) -have dongle connected to your computer -(from this point i tried the following steps with usb mode and again with wireless mode switches) -hold the mute button on the mic for like 30secs -while holding on the mute button after 30sec, unplug your dongle -from this point my headset went off and cameback on back to normal after i turned wireless on if the above stuff doesnt work, honestly, just plug and unplug stuff back in while holding the mute button on your headset cause thats really what i did. these instructions is just me trying to remember and recreate the random steps i did before fixing Edited November 9, 2020 by kas150 Link to comment Share on other sites More sharing options...
jeokaleo Posted November 21, 2020 Share Posted November 21, 2020 (edited) i haven't this fix this problem. I've been using my USB for about a month now. It seems hopeless for me already. I thought i was only one experience this problem. snaptube vidmate word to pdf Edited November 22, 2020 by jeokaleo Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 23, 2020 Corsair Employee Share Posted November 23, 2020 If you're still experiencing this issue after performing the steps above, I'd recommend contacting our support for additional troubleshooting: https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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